Are you excited to work and create epic moments for guests at our multi-award-winning venues?
Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!
About the Hotel - W Melbourne
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are four electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
About the Venue - Warabi
A highly acclaimed Two Chef Hat award winner at the 2025 Australian Good Food Guide awards and Best Deluxe Restaurant from the TAA 2023, Warabi boasts an unparalleled mastery of Japanese culinary artistry that reveres age-old traditions. Through its ever-evolving set menu and a la carte menu, this culinary gem emphasizes seasonal ingredients and elevated beverage pairings meticulously crafted in an Omakase setting, celebrating the Kappo style of cuisine philosophy.
The drinks list at Warabi celebrates the width and breadth of brewing across Japan, and how the climate impacts their creation, from the northern region of Hokkaido to Hiroshima down south. Each producer has been selected on their ability to perfectly match the delicate and unique flavours on the food menu.
Why Choose W Melbourne?
- Competitive Salary and Reviews: Benefit from a competitive salary with a performance-driven bonus every March.
- Mentor/Buddy Program: Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
- Career Advancement: Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
- Prime Location: Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
- Birthday Perks: Celebrate your birthday with a paid day off because we value our rockstars – YOU!
- Exclusive Discounts: Enjoy 35% off food and beverages at W Melbourne, plus global room night discounts from Marriott International for you and your loved ones.
- Community Engagement: Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
- Award-Winning Workplace: Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
- Employee Referral Bonus: Take advantage of our employee referral bonus and enjoy working alongside your tribe.
What We Expect of You
- Proven experience in a dynamic, luxury hospitality F&B venue.
- A confident and engaging leader who inspires teams to deliver exceptional guest experiences.
- Strong business acumen with the ability to drive revenue, control costs, and optimize venue performance.
- A proactive, solutions-focused mindset with the ability to thrive under pressure and lead by example.
- Keen to take on new challenges and grow within your career.
- A current Victorian RSA is essential for your role.
- Valid Australian Working Rights is essential.
- Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.
A Glance at What You Will Do
- The fixed-term position will be from your start date until March 2027
- Assists in the daily supervision of the venue operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods
- Strives to continually improve guest and talent satisfaction
- Determines training needed to accomplish goals, then implements plan
- Monitors the team's questions and concerns
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
