As a Supervisor you will be responsible for developing a small team of professionally qualified staff who case manage different cohorts of offenders under supervision with Community Corrections. You will oversee work practices ensuring performance and practice are consistent and of a high quality standard. In this role you will be a member of the regional senior management team and benefit from professional development opportunities in more senior roles.
The primary accountabilities of the Supervisor include:
Supervise and develop a small team of professional staff through demonstrated competence in frontline people management techniques including providing mentoring, coaching and performance feedback and appraisal processes.
Provide front-line human resource management, support and guidance to direct reports.
Provide the highest standard of specialist expertise in advice, guidance and oversight of daily risk in the management of direct staff reports to deliver quality case management.
Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement
Provide advisory services to senior management on a range of matters related to emerging risks and best practice approaches to systems, processes and functions.
Support staff to understand how to interpret complex issues regarding divisional aims and communicate these to stakeholders.
Manage own professional development needs to ensure currency of own knowledge of best practice approaches for the development of the team.
Action the planning of a work area including direct input into the development of work plans, providing advice on priorities, solutions and strategies for monitoring progress and achieving required outcomes
Efficient and effective time management and daily priority realignment supported by advanced computer skills, especially proficiency in MS Word, MS Excel, MS PowerPoint, MS Project and navigating web-based computer applications with ease.
Ensure that professional conduct and behaviour is in accordance with the Queensland Public Service Code of Conduct.
Promote and nurture a team culture that has good morale, values diversity with their peers and where individuals are competent with working with diversity target groups and adequately trained to do so.
Other conditions and requirements
The possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.
There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.
Please refer to the role description for a full overview of the role, essential requirements and how to apply for the position.
People who work within the Community Corrections environment may be exposed to information about offending behaviours, criminal activity and other explicit, distressing or offensive content. Whilst Queensland Corrective Services offers an employee assistance program for our employees and their immediate family, prospective employees should consider their own personal resilience and consider what coping strategies they may need in a position with QCS Community Corrections.
Where a subsequent or recurring vacancy arises, either from the same location or different location from the advertised position, the vacancy may be filled from the suitability pool used to fill the original position. Applications will remain current for up to 12 months after the closing date of the advertised vacancy.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
