About the role
Reporting to the Hospitality & Services Manager, the Laundry Champion is responsible for the safe, efficient and high-quality processing of all resident personal clothing, bed linen, towels and facility textiles. You'll operate commercial laundry equipment, follow strict infection control protocols, and ensure every item is returned accurately and promptly to the right resident.
This is a hands-on, detail-focused role where your thoroughness, reliability and respect for residents' belongings directly supports their comfort and dignity every day.
About Rockpool Residential Aged Care
Rockpool Residential Aged Care is a boutique provider, proudly Queensland owned. We believe great careers and great care go hand in hand. Our My Day My Way model of care puts the people we care for at the centre of everything, shaping their days around their choices, not our routines.
This philosophy shapes how we work and what makes a career at Rockpool different: purpose that matters, contemporary leadership that backs you, beautiful modern homes designed for the people in them, smart technology that frees you to focus on people, and room to grow with Queensland's fastest-growing provider.
Key responsibilities include:
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Collect, sort and process all resident clothing, bed linen, towels and facility textiles to Rockpool's high standards
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Operate commercial washing machines, dryers and finishing equipment safely and efficiently
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Correctly segregate soiled and infected linen in line with infection control protocols — every time
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Inspect laundered items for damage or staining and report issues promptly
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Label, sort and return items accurately to the correct resident or facility area
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Keep laundry equipment clean and operational, and report faults immediately
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Monitor and maintain adequate stock levels of laundry chemicals and consumables
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Maintain accurate chemical usage records and follow all WH&S and SDS requirements
Skills and experience
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Reliable, self-motivated and able to maintain consistent quality independently
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Comfortable operating commercial laundry equipment (or willing to learn)
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Strong attention to detail — in sorting, labelling and returning items correctly
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Understanding of, or willingness to learn, infection control standards for soiled linen
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Knowledge of safe chemical handling procedures
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Ability to work in a culturally sensitive manner with residents and colleagues
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Clear and respectful communication with residents, families and staff
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Experience in aged care, healthcare or a commercial laundry environment highly regarded
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No formal qualifications required (essential)
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Certificate II or III in Laundry Operations, Cleaning Operations or Individual Support (desirable)
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Bilingual language skills (highly regarded)
Ready to be the person who makes a quiet but real difference?
Apply now Rockpoolrac.com — we’d love to meet you.
