JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this job involves:
As a key team member within the Operations Facilities Services team, lead overall management and execution of Facilities services in QLD & NSW across the Australia Post diverse portfolio via Operations Facilities team members, vendors, and other account team members.
Includes client liaison, works programming, budget control (OPEX & CAPEX input), management of service providers, operational resources and contracting requirements, as well as involvement in the sustainability, risk management, project and compliance delivery across the portfolio.
The Northern Facilities Management Lead will lead a team of Facilities Managers, ensuring team cohesiveness, managing growth and succession whilst minimising attrition.
Main Duties:
Contribute to asset plan development and strategic direction while managing legislative and contractual obligations under the JLL-Australia Post agreement.
Manage 500-1000+ FM projects including business case reviews, scope requirements, and quality assurance to ensure delivery to required standards.
Achieve financial targets, reduce reactive Opex costs by 5%, and manage budgeting, forecasting, and variance reporting for both Capex and Opex.
Utilize JLL systems and digital reporting to review service levels, identify trends, and recommend strategies to improve service or reduce operational costs.
Build and maintain relationships with key client representatives while proactively managing expectations and achieving agreed service levels.
Develop contract management strategies, ensure adherence to deliverables, monitor contractor performance, and manage non-conformances through early intervention.
Ensure compliance with OH&S, environmental regulations, BCA/NCC, Australian Standards, Disability Discrimination Act, and maintain Risk Registers.
Review incidents and trend analysis with HSSE team, manage incident reporting platforms, and ensure completion of insurance audit actions.
Proactively manage Facilities Managers and contractor staff while fostering teamwork, cooperation, and performance excellence.
Provide regular written reports on property and facilities management issues, ensure KPI compliance, and support Australia Post's sustainability aspirations.
Sound like you? This is what we’re looking for:
Tertiary qualifications in Facilities, Property, Engineering or related field. Demonstrable experience within a similar role will be well regarded.
12+ years of proven experience working in corporate sustainability, government or sustainability consulting within complex operating environments.
A demonstrated aptitude for the interpretation and analysis of numerical data; preferably in an energy, emissions or utilities context with an understanding of how they relate to the property and building management.
The ability to extract and analyse data into clear and logical reports with a particular attention to detail.
Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook, particularly Excel with a knowledge of pivot tables, lookups, complex formulas, etc.
Apply today, quoting job reference number LMREQ525466
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
