The Senior Engagement Manager is a leader and project manager who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.
Key Responsibilities:
- Become an expert in Workday's Implementation Methodology and use it on all engagements.
- Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.
- Ensure projects are properly planned and staffed.
- Provide guidance and mentoring to Principal Consultants working on their implementations.
- Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
- Ensure the project is delivered within the budget outlined in the SOW.
- Work with Delivery Assurance to ensure compliance with agreed to checkpoints.
- Assist in the transition of the client from professional services to product support.
- Ensure the client can serve as a reference upon completing their implementation.
