Position: – Telecommunications & Network Technician – Onsite IT & NBN Support
Pay out: $50 - $70 per hour + Super + Travel Reimbursements.
Locations Available: MELBOURNE
V4 IT Services is a fast-growing Australian technology support company providing onsite and remote IT services to residential and business customers across Australia. We specialise in computer repairs, networking, Wi-Fi solutions, motherboard repairs, data recovery, and advanced technical support.
We are looking for an experienced and customer-focused Telecommunications & Network Technician to join our Melbourne team.
About the Role
This is a field-based role focused heavily on NBN-related cabling, data point relocation, network installations, and onsite technical support for residential and small business customers.
A large part of this role involves relocating NBN wall outlets/data points, running Ethernet cabling, improving home and office networking setups, and troubleshooting internet connectivity issues.
The ideal candidate will have strong hands-on cabling experience, excellent fault-finding skills, and the ability to work independently onsite.
Key Responsibilities
- Relocate NBN wall ports/data outlets to different rooms
- Run and terminate Ethernet/data cabling
- Install and test CAT5e/CAT6 cabling
- Diagnose internet speed and connectivity issues
- Troubleshoot Wi-Fi dropouts and networking problems
- Configure routers, modems, mesh Wi-Fi systems, switches, and networking equipment
- Install and replace NBN-related hardware including NTDs and modems
- Repair damaged phone/data lines
- Perform structured cabling work for homes and small businesses
- Test line quality and signal performance
- Liaise with ISPs and NBN providers when required
- Maintain high-quality workmanship and customer service standards
Requirements
Essential:
- Strong structured cabling experience
- Experience relocating NBN/data wall ports
- Experience with CAT5e/CAT6 installations and terminations
- Understanding of FTTP, FTTN, FTTC, and HFC technologies
- Experience troubleshooting networking and Wi-Fi issues
- ACMA Open Cabling Registration
- Current Australian driver’s licence
- Strong customer service and communication skills
- Ability to work independently onsite
Preferred
- Fibre endorsement
- Experience with small business networking
- Experience in telecommunications or MSP environments
- Patch panel and rack installation experience
- Working at Heights certification
What We Offer
- Competitive payout package
- Opportunity to convert this into a full-time role in 2-3 months.
- Supportive and growing team environment
- Variety of onsite technical and networking work
- Career growth opportunities
Pay: $50.00 – $70.00 per hour
Work Location: On the road
