About the Role
This is a full-time, office-based role combining reception, client service and administration support. You will be the first point of contact for our clients while also supporting our accountants and management with day-to-day administration, client follow-ups and practice workflow.
Key Responsibilities
- Greet clients and visitors and manage the reception area
- Answer and direct phone calls and respond to general enquiries
- Manage client appointments and meeting schedules
- Provide administrative support to accountants and management
- Prepare letters, documents and general correspondence
- Maintain accurate client records and electronic files
- Follow up clients for outstanding information and documents
- Assist with client onboarding and routine client communications
- Update job statuses and assist with workflow tracking in Xero Practice Manager (XPM)
- Assist with data entry, filing, mail, office supplies and general administration
- Support the team with other administrative tasks as required
About You
We are looking for someone who is:
- Friendly, professional and confident when dealing with clients
- Well organised and able to manage multiple priorities
- Reliable, proactive and willing to take ownership
- Detail-oriented and accurate
- A confident communicator with a professional phone manner
- Comfortable working in a busy professional office environment
Skills & Experience
- 1–3 years' experience in administration, reception or a similar role
- Good written and verbal communication skills
- Good knowledge of Microsoft Office, particularly Outlook, Word and Excel
- Ability to handle confidential information professionally
- Highly regarded: Previous experience in an accounting or professional services environment, with exposure to Xero/XPM or similar practice and document management systems.
What We Offer
- Full-time position based in our Maroubra office
- Friendly and supportive team environment
- Stable position within a growing accounting and advisory practice
- Opportunity to develop your professional and administration skills
- Exposure to accounting, taxation, bookkeeping and business advisory operations
How to Apply
If you are organised, friendly and enjoy working with people, we would love to hear from you. Please apply with your resume and a short cover note explaining your relevant experience and why you are interested in joining Ajaka & Co to [email protected]
About Ajaka & Co
Ajaka & Co is a growing accounting and advisory practice based in Maroubra. We provide accounting, taxation, bookkeeping, compliance and business advisory services to Australian businesses and individuals. We are looking for a friendly, organised and reliable Admin & Receptionist to join our team.
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person
