About Us
We are ShedTech – a family-owned business supporting independent shed dealers across Australia. Our software makes it easy to design, quote, and generate engineering for a wide range of steel structures nationwide. Through our buying group, Shed Alliance, we take the hassle out of ordering steel buildings by connecting our dealers with trusted, preferred suppliers.
About the Role
This is an exciting time for ShedTech. Due to an internal promotion, we are looking for an organised and friendly team member to join us in Springwood.
You’ll be at the centre of our operations, supporting sales, strengthening customer relationships, and ensuring projects run smoothly from start to finish. As a software company operating within the building and construction industry, no two days are the same. If you thrive in a fast-paced environment, enjoy collaborating across teams, and love turning opportunities into results, this is your chance to shine.
What You’ll Be Doing
1. Customer & Sales Support
- Manage enquiries and orders via phone and email with speed and accuracy.
- Keep customers informed of manufacturing timelines, delivery updates, and any changes.
- Deliver responsive, professional, and solutions-focused customer service.
- Demonstrate a can-do attitude and assist with general office duties and maintaining a tidy workplace when required.
2. Order Entry & Office Administration
- Raise and process orders using our ShedTech software (full training provided).
- Coordinate order documentation, including invoicing and engineering certifications.
- Process customer credits and returns efficiently.
- Handle quality issues and customer complaints with professionalism and urgency.
3. Team Collaboration
- Act as a bridge between sales, drafting, and supplier manufacturing teams.
- Build and maintain strong, long-term relationships with key stakeholders.
- Participate in Sales & Operation tool-box meetings.
What You Bring to the Role
You’re a motivated, customer-focused individual who enjoys building relationships and solving problems. You take initiative, stay organised under pressure, and bring a positive, team-first attitude to everything you do.
To be successful in this role, you’ll have:
- Previous experience in sales support, administration, logistics, or project coordination.
- Confidence using computers and a willingness to learn new systems.
- Excellent written and verbal communication skills, with a confident and professional manner.
- Strong organisational skills and the ability to manage multiple tasks.
- A proactive, self-driven mindset with excellent attention to detail.
- The ability to thrive in a fast-paced environment.
What We Offer
At ShedTech, we are committed to supporting both your professional and personal growth.
As part of our team, you’ll enjoy:
- A supportive, family-oriented, and collaborative culture that fosters innovation and inclusion. You’ll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- A rewarding career with ongoing on-the-job learning and development opportunities.
- Free onsite and street parking.
- No weekend work – enjoy consistent Monday to Friday hours.
Who Can Apply?
You must be an Australian citizen or hold permanent working rights in Australia.
Sound like the kind of role you’d enjoy? We’d love to hear from you. Apply now and join the ShedTech team!
Pay: $60,000.00 – $70,000.00 per year
Benefits:
- Employee discount
- Employee mentoring program
- Free drinks
- Maternity leave
- Professional development assistance
Work Location: In person
