About Us
Calling all experience creators!
Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.
About the Role
- Newly created position - program management of our pub refurbishment and relaunches nationally
- Hybrid working from Brisbane, Melbourne or Sydney
As the Senior Program Manager, Refurbishment and Relaunches you will be the central orchestration engine required to scale our capital renewals program to 90+ projects annually. You’ll act as the critical bridge that seamlessly aligns the core Refurbishment and Relaunches project delivery team with enterprise support units.
You will function as a PMO in this highly hands-on, individual contributor role - orchestrating internal workflows, clearing operational bottlenecks, and ensuring all 90+ concurrent projects achieve their milestones. You will also translate complex program data into clear executive reporting.
Sound good? Read on.
Here is a taster of what you can expect in this role:
- Cross-Functional Orchestration: Act as the primary liaison between the Refurbishment and Relaunches project delivery team and all critical support functions, ensuring internal stakeholders are perfectly aligned on project scopes, shifting launch dates, and operational readiness requirements.
- Central Program Management (PMO): Function as the lightweight PMO for the Refurbishment and Relaunches pipeline, implementing scalable project management practices and reporting cadences to keep all 90 cross-functional projects organised and on track.
- Single Source of Truth (SSOT) Management: Personally build, administer, and maintain a centralised information repository for all Refurbishment and Relaunches projects; ensuring all teams have real-time access to site plans, approved scopes of work, assigned PMs, and build statuses in one unified location.
- Dependency & Bottleneck Resolution: Actively own the programʼs internal critical path; track support team deliverables (e.g., liquor / gaming licensing constraints, marketing collateral lead times, etc.), identify risks early, and facilitate rapid, cross-functional interventions.
- Ways of Working & Process Improvement: Proactively identify friction points and bottlenecks in how the Renewals team interacts with support functions. Develop, test, and implement new operational processes to ensure internal teams can handle the scale of 90+ projects annually.
- Hands-on Reporting: Personally build and maintain accurate program trackers, consolidate cross-functional data, and assist with the preparation of presentation packs and spreadsheets.
What do we need from you
Now let’s talk about you:
- Program & Stakeholder Operations: 6+ years of experience managing complex programs, PMOs, or transformation operations, ideally within retail, hospitality, or high-volume multi-site departments.
- Process Optimisation: Demonstrated experience identifying operational pain points, redesigning “ways of workingˮ, and successfully implementing process improvements across multiple departments.
- Matrix Stakeholder Management: Proven track record of influencing, coordinating, and driving accountability across diverse internal teams Legal, Marketing, Ops, Tech) without having direct reporting lines.
- Information Architecture: Strong experience setting up, structuring, and policing program management tools, centralised folders (e.g., Google Workspace / SharePoint), and operating rhythms for high-volume project pipelines.
- Strategic Support: Experience assisting senior leaders with program tracking, data consolidation, and the preparation of executive-level reporting.
- Transformation Environment: Experience in transformation is not essential, but will be well regarded.
The benefits are good too!
- An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
- As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
- Find out more about our range of benefits and discounts here
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
What's in it for you?
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
You can learn more about working with us at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
