JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves
This is an exciting opportunity to be the professional face of our technology client’s workplace, delivering exceptional reception and facilities coordination services.
This role combines outstanding customer service delivery at reception with vital administrative support to the facilities team, including invoice processing, vendor coordination, and event assistance.
You'll be a key point of contact, building strong relationships across all levels of the organisation while ensuring the workspace operates smoothly and professionally.
Responsibilities include but are not limited to:
Serve as the primary reception contact
Manage switchboard operations, visitor sign-in procedures, and ensuring reception areas are immaculate and welcoming
Coordinate meeting rooms, catering arrangements, and event support including room setup, audio-visual services, and after-hours access requirements
Act as the on-site facilities liaison, logging and reporting faults, defects, and maintenance issues
Process and track all invoices and purchase orders in JLL and client systems,
Manage vendor inductions, contractor coordination, and maintain compliance trackers for preventative maintenance and EHS requirements
Oversee incoming/outgoing mail and courier services, parking management, and stationery supplies
Build and maintain effective relationships with client stakeholders, building management, and service providers
Support business continuity by following established escalation procedures, incident reporting, and assisting with risk management programs
Key Skills Required:
Previous reception experience in a corporate environment with demonstrated ability to deliver professional, customer-focused service
Strong organisational and multitasking capabilities with proven ability to prioritise workload and meet tight deadlines in a fast-paced environment
Excellent interpersonal and communication skills with the confidence to interact effectively with all levels from CEO to contractors
Self-motivated and adaptable professional who can work independently with minimal supervision while remaining flexible to changing situations
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number ECREQ501977
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
