Receptionist – Physiotherapy Clinic
Location: Mickleham, VIC
Position: Receptionist
Employment Type: Part-time
We are seeking a friendly and professional Receptionist to join our busy and growing allied health clinic.
This is an important front-of-house role. You will be the first point of contact for our patients, so we are looking for someone who can provide excellent customer service while remaining organised and efficient in a busy clinic environment.
Your responsibilities will include:
- Greeting and assisting patients in a friendly and professional manner
- Answering incoming phone calls and responding to enquiries
- Managing appointments, bookings and cancellations
- Processing payments and invoices
- Completing general reception and administrative duties
- Communicating with physiotherapists, patients and management
- Maintaining an organised and professional reception area
- Assisting with other administrative duties and light cleaning as required
The successful applicant will have:
- A high standard of personal hygiene and professional presentation
- A friendly, welcoming and professional manner
- Excellent and clear English communication skills, both verbal and written
- An excellent and confident phone manner
- The ability to multitask
- Strong organisational and time-management skills
- The ability to follow instructions and complete tasks thoroughly
- The ability to communicate clearly and report important matters to managers
- A strong work ethic and willingness to help where needed
- The ability to work independently as well as part of a team
- Reliability, punctuality and a positive attitude
Experience in a medical, allied health or reception environment will be highly regarded, but is not essential for the right candidate. Training will be provided.
Hours can range from 9am to 7pm- If you are flexible in timings we would love to hear from you.
To apply, please submit your resume and a brief cover letter outlining why you would be suitable for this position- send to [email protected]
Pay: From $27.00 per hour
Work Location: In person
