The SunRice Group is an Australian ASX-listed branded food group, comprising multiple businesses, assets and operations across Australia, New Zealand, the Middle East, the United States, The Pacific Islands and Asia. SunRice was built by the Australian rice industry over many decades and today is one of Australia’s leading branded food exporters, with approximately 2,000 employees and operations in 11 countries.
SunRice is a great place to work, providing a real opportunity for passionate people to make a difference.
About the role
An exciting opportunity for a Sales Coordinator to join our Independents team. This role plays a key part in supporting our sales team and distributor partners, ensuring promotions run smoothly, claims are processed accurately, and customers receive a great experience.
It’s a varied, hands-on role with a strong administrative focus - perfect for someone who enjoys working across systems, juggling priorities, and being at the centre of team activity. You’ll work closely with National Account Managers, customer service, supply, and finance teams to help drive execution and keep everything running smoothly.
We’re open to candidates from a range of backgrounds - whether you’re a seasoned administrator looking for your next challenge, or someone wanting to take a first step into a sales or FMCG environment. You’ll be part of a supportive, collaborative team where you can develop your skills and grow your career.
Key responsibilities will include:
Supporting the sales team and NAMs with day-to-day administration and coordination
Managing and processing claims and rebates, ensuring accuracy and timely payment
Reconciling claims against accruals and identifying discrepancies
Working across systems including SAP, IBP, and customer portals
Supporting forecasting activities and assisting with demand planning cycles
Maintaining promotional portals and ensuring promotions are loaded correctly
Working closely with customer service to track and chase orders and resolve issues
Supporting distributor and customer relationships to ensure smooth order fulfilment
Preparing reports, working in Excel, and maintaining accurate data
Identifying opportunities to improve processes and efficiency
About You
You’re organised, proactive, and enjoy getting things done. You’re comfortable working in a fast-paced environment, managing competing priorities, and maintaining strong attention to detail.
You don’t need to tick every box - we’re looking for attitude and potential as much as experience.
You will bring:
Strong administrative and organisational skills with excellent attention to detail
Confidence working with systems such as Excel (intermediate level), with exposure to SAP or IBP a bonus
A proactive mindset and the ability to navigate ambiguity and changing priorities
Strong communication skills and the ability to build positive working relationships
A team-first attitude and willingness to support others
An interest in sales, customer service, or FMCG (experience is welcome but not essential)
Experience in admin, customer service, finance support or similar - or a strong desire to learn and grow in this space
What’s in it for you
At SunRice Group, we believe great work starts with feeling supported, valued and inspired. When you join our team, you’ll enjoy a range of benefits designed to support your wellbeing, growth and everyday life.
SunRice Product Allowance: Take home a taste of what we do best. You’ll receive a weekly allowance of SunRice Group products, so you can enjoy and share the food we’re proud to make.
Leave: Enjoy competitive leave benefits, including volunteer leave and the option to purchase additional leave when you need extra flexibility.
Wellness Reimbursement: Your wellbeing matters. Twice a year, you’ll be reimbursed for fitness memberships or other health and wellbeing initiatives that help you feel your best
All correspondence will be dealt with in strict confidence.
SunRice is committed to creating a diverse environment and is proud to be an equal opportunity employer. SunRice will consider qualified applicants for employment based on their merit, individual skills, qualifications and other appropriate criteria relevant to the role for which they are applying.
