Quality Officer
Join Our Team and Help Drive Food Safety, Quality and Continuous Improvement
We have an opportunity for a proactive and detail-oriented Quality Officer to join our QA team. This role plays a critical part in ensuring our products consistently meet customer expectations, regulatory requirements, and industry-leading quality standards.
About the Role
Reporting to the Quality Manager, you will support ongoing development and maintenance of our Quality Management System while working closely with production, customers and suppliers to drive food safety and compliance with our growing team.
Key Responsibilities
- Manage, conduct and review product and environmental microbiological and chemical testing
- Investigate customer complaints, product non-conformances, and out-of-specification results
- Conduct internal audits, verification activities, and assist with external audits.
- Review and update quality procedures, work instructions, and documentation to meet SQF, customer, and regulatory requirements.
- Manage the Approved Supplier Program, ensuring supplier certifications, specifications, and documentation remain current.
- Review Certificates of Analysis (CoA) and Certificates of Conformance (CoC) for incoming materials and release products from QA hold in a timely manner.
- Support and coordinate quality and food safety training programs, including the development of training materials.
- Raise and manage corrective action requests (CARs), conduct root cause investigations, and implement preventative actions.
- Provide support to production teams through quality checks, verification activities, and coaching.
- Drive and participate in continuous improvement initiatives across quality, food safety, and operational processes.
About You
To be successful in this role, you will possess:
- Previous experience in a Quality Assurance or Quality Control role within food manufacturing, FMCG, or a regulated manufacturing environment.
- Strong knowledge of HACCP, SQF, GMP, food safety, and quality management systems.
- Experience conducting internal audits and managing corrective action processes.
- Excellent problem-solving and analytical skills with experience in root cause analysis.
- Strong attention to detail and the ability to manage multiple priorities .
- Effective communication skills with the ability to engage stakeholders across all levels of the business.
- Proficiency in Microsoft Office and quality management systems.
Why Join Us?
- Be part of a collaborative and safety-focused culture.
- Work within a business that values quality, continuous improvement, and innovation.
- Opportunities for professional development and career growth.
- Make a meaningful impact on product quality, food safety, and customer satisfaction.
Our Values
Key Food Solutions' values are represented by STICC - Safety, one Team, Integrity, putting Customers First and Care. We seek to employ people who are like minded and continuously operate in line with these guiding principles.
Apply Now
If you are passionate about quality and food safety and enjoy working in a fast-paced manufacturing environment, we'd love to hear from you - please follow the steps to apply for this role through Indeed.
Questions?
If you have further queries, please contact [email protected] with your questions and a copy of your CV attached. Applications sent directly to the above email address will not be considered - your application will only be considered if it follows the process outlined through Indeed.
Pay: $65,000.00 – $75,000.00 per year
Work Location: In person
