Job Description
Agency Department of Health Work unit Division of Emergency Medicine
Job title Business Support Officer – Nursing Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin, Palmerston
Position number 50680 RTF 351865 Closing 20/07/2026
Contact Officer Katrina Hewitt, Nurse Unit Manager on 08 8924 8208 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351865
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Provides business support services to the Division of Emergency Medicine, including coordination and implementation of nursing
recruitment, onboarding and training, workforce planning and resource allocation, and transactional finance support. Delivers accurate
systems and records management, stakeholder coordination, and confidential administrative support to the Senior Nursing team.
Context statement
The Division of Emergency Medicine delivers 24/7 emergency care at Royal Darwin and Palmerston Hospitals, supported by a
multidisciplinary team committed to high-quality patient care.
Key duties and responsibilities
1. Manage the administrative onboarding and maintenance of nursing staff and their records within the Division of Emergency Medicine.
2. Provide high-level administration support for nursing recruitment, education and training, including monitoring essential training
compliance and maintaining accurate records in relevant systems.
3. Support the development and implementation of workforce management processes, including maintaining attendance, allowances,
and data integrity across systems.
4. Ensure personnel records and workforce data are maintained accurately, securely, and in a timely manner.
5. Build and maintain effective working relationships with internal and external stakeholders.
6. Process financial transactions and procurement requests through government systems, and provide document preparation, records
management, and general office support.
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to
ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Demonstrated ability to provide consistently high-quality administrative support in an efficient, highly confidential and mature manner
within designated timeframes and delegations.
2. Proven experience in providing daily operational support to a diverse workforce.
3. Proven written and verbal skills with an ability to communicate effectively with all stakeholders including people of diverse cultures
and health professionals in a respective and sensitive manner.
4. Extensive knowledge in computing systems including word processing, spreadsheets, email, records management and major business
systems and the ability to use or learn computerised hospital and workforce systems.
5. Proven ability to develop, maintain and provide advice on procedures for administrative processes such as invoice coding,
procurement, credit card management travel and records management.
6. Ability to work independently and unsupervised with proven ability to maintain standards during periods of high workload activity,
particularly accuracy and attention to detail.
7. Ability to interpret and apply legislation such as the Financial Management Act and Procurement Framework.
Desirable
1. Experience in a health care setting
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.
