Join a brand-new, modern medical centre in the heart of Melbourne CBD.
This is an exciting new healthcare destination located near Parliament Station in Melbourne's CBD. We are building a high-performing, patient-focused team and are seeking an experienced Medical Receptionist who is passionate about delivering exceptional customer service and creating a welcoming experience for every patient.
This is a fantastic opportunity to be part of a new clinic from the ground up, working alongside experienced General Practitioners, Nurses, Allied Health professionals and a supportive management team.
Why Join Us?
✔ Brand-new modern clinic with premium fit-out
✔ Convenient CBD location close to public transport
✔ Supportive and experienced management team
✔ Positive and professional workplace culture
✔ Ongoing training and career development
✔ Opportunity to grow with an expanding healthcare group
✔ Staff recognition and performance incentives
✔ Stable roster with flexibility available
About the Role
As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day operation of the practice.
Your responsibilities will include:
- Greeting and assisting patients in a friendly and professional manner
- Managing appointments and patient enquiries
- Processing Medicare, DVA and private billings
- Managing patient records and correspondence
- Handling incoming calls and emails
- Supporting doctors, nurses and allied health professionals
- Managing recalls, reminders and follow-up appointments
- Processing payments and daily banking reconciliation
- Maintaining confidentiality and privacy requirements
- Assisting with general administration and practice operations
About You
To be successful in this role, you will ideally have:
- Previous experience working in a General Practice, Specialist Clinic or Medical Centre
- Experience with Best Practice software (highly desirable)
- Strong knowledge of Medicare billing and claiming procedures
- Excellent communication and customer service skills
- Exceptional organisational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional presentation and positive attitude
- Strong computer literacy
- Ability to work independently and as part of a team
What We Look For
We are seeking team members who:
- Genuinely care about patients
- Take pride in their work
- Enjoy working in a collaborative environment
- Have a positive and solutions-focused mindset
- Want to build a long-term career in healthcare
Salary & Benefits
Competitive salary package will be offered based on experience and qualifications.
Immediate start available for the right candidate.
Apply Now
If you are an experienced Medical Receptionist looking for an exciting opportunity to join a new and growing medical centre, we would love to hear from you.
Please submit your resume together with a brief cover letter outlining your experience and availability.
"Delivering exceptional healthcare experiences through outstanding patient care and service."
Pay: $70,000.00 – $75,000.00 per year
Benefits:
- Employee mentoring program
- Professional development assistance
Work Authorisation:
Work Location: In person
