DevOps Application Support Engineer – Build the Future of Digital Banking
Join a digital engineering team on a mission to create one of Australia’s leading digital banking experiences. Our platforms support customers every day, giving you a unique opportunity to innovate, automate, and solve meaningful problems with modern cloud technologies.
You’ll work within a diverse, friendly, and empowered environment where everyone contributes ideas and helps shape what’s next. We value experimentation, learning, and building solutions that make a real impact for both colleagues and customers.
The Role: DevOps Application Support Engineer
In this role, you’ll sit at the intersection of engineering and operations. You’ll take ownership of a suite of Java-based applications and their cloud-native platforms, ensuring performance, reliability, and smooth customer experiences at scale.
Your responsibilities include:
- Monitoring, troubleshooting, and improving production systems using modern observability tools
- Investigating logs and distributed systems to pinpoint and resolve issues
- Working with cloud platforms and containerised environments to optimise deployments
- Automating processes, improving runbooks, and contributing to CI/CD enhancements
- Collaborating with engineering teams to uplift platform health and operational maturity
- Participating in on-call rotations as part of a supportive team
- Documenting insights, sharing knowledge, and continually improving processes
What You’ll Bring
- Experience supporting Java applications with strong debugging and problem-solving skills
- Familiarity with cloud platforms (GCP preferred), containers, and monitoring tools like Sumo Logic or Dynatrace
- Strong communication skills and the ability to collaborate effectively across teams
- A proactive mindset focused on automation, reliability, and continuous improvement
- A commitment to delivering excellent customer outcomes
Why You’ll Love It
If you’re passionate about cloud technology, automation, reliability engineering, and solving real customer problems — and you want to help build the future of digital banking in Australia — we’d love to hear from you. Bring your ideas, curiosity, and drive to innovate, and help shape what comes next.
