CYPRESS Tyres – We're Hiring!
Position: Office Customer Service & Administration Officer
About Us
CYPRESS Tyres is a fast-growing wholesale tyre company based in Acacia Ridge, Brisbane. As our business continues to expand, we are looking for a reliable, customer-focused, and motivated team member to join our office team and grow with us long term.
Key Responsibilities
Customer Service (Primary Focus)
- Answer incoming customer calls professionally and efficiently.
- Greet and assist customers collecting orders.
- Respond to customer enquiries via email in a timely manner.
- Provide general product and order support, escalating enquiries when required.
Administration
- Perform general office administration, including data entry and document filing.
- Assist with order processing and internal coordination.
- Monitor and manage office emails.
- Provide general administrative support to the office team.
Warehouse Support (When Required)
- Assist the warehouse team during busy periods with basic coordination and order checking.
Requirements
- Previous customer service and/or administration experience preferred.
- Excellent communication and interpersonal skills.
- Fluent English (spoken and written).
- Confident answering phone calls and dealing with customers face-to-face.
- Strong organisational skills with excellent attention to detail.
- Proficient in Microsoft Word, Excel and Outlook.
- Must hold a valid visa with full-time work rights in Australia.
- Must be able to provide a current National Police Check: https://qld-npc.verify.auspost.com.au/#/beforeStart/
- Looking for a stable, long-term career.
What We Offer
- Full-time, permanent position.
- On-the-job training provided.
- Friendly and supportive team environment.
- Opportunity to grow with a rapidly expanding company.
Working Hours: Monday to Friday, 8:00 AM – 4:00 PM
Location: Acacia Ridge, Brisbane
Apply Now: Please email your CV to [email protected]
Pay: From $55,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
- Maternity leave
- Parental leave
- Salary packaging
- Travel reimbursement
Work Location: In person
