Join our Strategy, Insights and Communications team as a Senior Digital Communication Officer and play a key role in shaping the department's digital presence. As the department's digital content specialist, you will lead the delivery of accessible, user-focused content across websites, intranet and email channels, helping ensure our information is engaging, easy to use and reaches the audiences who need it most.
Working within a collaborative, multidisciplinary team of strategists, engagement professionals and communicators, you will partner with business areas across the department to deliver best-practice digital communication outcomes that support Queensland women, Aboriginal and Torres Strait Islander peoples and multicultural communities.
In this role, you will:
- Lead the development, publication and optimisation of content across the department's websites, intranet and franchise channels.
- Provide expert advice on digital publishing, content design, accessibility, usability and user experience.
- Sevelop and coordinate audience-focused content across digital channels, including web, intranet, email, social media and multimedia platforms.
- Support the planning, delivery and evaluation of digital communication campaigns and initiatives.
- Manage and utilise digital communication platforms, including content management systems and email marketing tools, to support communication and engagement activities.
- Analyse digital performance data and audience insights to improve content effectiveness, audience reach and user experience.
- Collaborate with communication and creative professionals to deliver engaging digital storytelling and multimedia content.
- Contribute to content strategies, governance frameworks, standards and continuous improvement initiatives across the department's digital channels.
We're looking for a motivated digital communications professional with experience developing and managing high-quality digital content, a strong understanding of accessibility and contemporary digital communication practices and a passion forcreating positive online experiences.
You will bring:
- Experience managing website, intranet and email content in a fast-paced environment.
- Strong knowledge of digital publishing principles, accessibility requirements and user-centred design.
- Well-developed analytical skills and the ability to use data and insights to drive continuous improvement.
- Excellent stakeholder engagement and communication skills, with the ability to build productive working relationships across diverse teams.
- Strong organisational skills, attention to detail and the ability to manage competing priorities and deliver results.
This is an exciting opportunity to help deliver impactful digital communication outcomes while working in a supportive, high-performing team committed to innovation, collaboration and continuous improvement.
Applications to remain current for 12 months.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
