We're looking for a reliable, detail-oriented WordPress Support Specialist to join our team on a part-time basis — 2 days per week, ideally Tuesdays and Wednesdays. You'll be the go-to person for keeping client websites running smoothly, handling everyday updates, and providing friendly, clear support over the phone when clients need a hand. Training will be provided, so you'll be set up to succeed from day one.
Location: Alexandria — a short walk from Green Square Station.
What you'll be doing:
- Making content and design updates to WordPress websites for a range of clients
- Troubleshooting and resolving basic site issues as they come up
- Answering client calls with a professional, friendly phone manner
- Assisting clients with DNS, hosting, and domain-related questions
- Supporting clients with cloud-based email setups (Google Workspace / Office 365)
- Making minor HTML/CSS tweaks and basic SQL database checks when needed
What we're looking for:
- Solid experience updating and maintaining WordPress websites
- Working knowledge of basic HTML, CSS, and SQL
- Understanding of how DNS and web hosting work
- Familiarity with Google Workspace and/or Microsoft 365 (especially email)
- Excellent communication skills, particularly on the phone
- Self-motivated with strong attention to detail and time management
- Comfortable working independently in a part-time, flexible role
Details:
- 2 days a week (Tuesday and Wednesday preferred)
- Based in our Alexandria office, close to Green Square
- Full training provided on our systems and processes
Why join us:
- Flexible part-time hours
- Full training and support to help you settle in
- Supportive, easy-going team environment
- Opportunity to work across a variety of client websites and industries
If this sounds like you, we'd love to hear from you — apply today!
Pay: $26.44 – $30.00 per hour
Expected hours: 14.0 – 16.0 per week
Work Location: In person
