Do you love helping people create unforgettable holiday experiences? Hamilton Island is seeking an enthusiastic Tour Desk Attendant to join our friendly team, sharing your knowledge and passion for the island while helping guests make the most of their stay.
Working with a variety of tour operators and activity providers, you'll assist guests in choosing and booking experiences tailored to their interests, ensuring every booking is accurate and every interaction is warm, engaging and memorable.
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Save money with subsidised furnished staff accommodation
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Staff perks - discounts on restaurants and activities
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Fantastic work culture and supportive community
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Live and work on the doorstep of the Great Barrier Reef
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Assist guests in selecting and booking tours and island activities to suit their individual needs
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Work closely with tour providers to ensure accurate and up-to-date information is available
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Update guests on booking changes and ensure a seamless experience
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Process bookings accurately and ensure payments are completed correctly
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Deliver exceptional customer service and create memorable guest experiences
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Maintain accurate booking records and provide ongoing support throughout the guest journey
You love people and enjoy helping them create memorable experiences. You're naturally curious, know how to ask the right questions and can confidently recommend tours and activities to suit different guests. Highly organised and calm under pressure, you thrive in a fast-paced environment and enjoy building relationships with both guests and tour operators. Whether you're a Travel Agent, Tour Manager, Hotel Concierge or have a background in tourism or hospitality, this could be the perfect opportunity to take your career in a new direction.
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Well-presented with a professional approach
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Sales and retail customer service experience
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Current driver's licence
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember. Apply now
