The Opportunity
Join Monash University as Senior Manager, Marketing Technology and take ownership of a complex, enterprise-scale MarTech ecosystem that powers how the University connects with its audiences.
This is a hands-on technical leadership role where you will design, integrate and optimise a modern marketing technology stack spanning MarTech, AdTech, WebTech and automation platforms. You will ensure systems are not only connected, but engineered for scale, performance and data-driven personalisation.
Working closely with central IT (eSolutions), you will lead the delivery of integrated platforms including CRM, CDP, marketing automation, analytics, DAM and web systems. Your focus will be on building seamless, governed and high-performing digital infrastructure that enables personalised, compliant and measurable audience experiences.
You will also play a key role in shaping how technology is governed, secured and operationalised across the marketing function, ensuring strong standards across privacy, identity, access, tagging and experimentation. This is a role for someone who thrives in complexity, enjoys solving integration challenges and can translate technical capability into marketing impact.
You will lead a multidisciplinary team across marketing technology domains, uplift capability across the function and act as the critical bridge between technical delivery and marketing outcomes.
Key Responsibilities
Develop and deliver MarTech, AdTech, WebTech and automation roadmaps aligned to enterprise marketing strategy
Lead integration and optimisation across CRM, CDP, CMS, DAM, automation and analytics platforms
Partner with eSolutions and IT teams to design, deploy and enhance scalable marketing technology solutions
Enable personalisation and journey orchestration through segmentation, data layers and behavioural triggers
Establish governance for web, identity, access management, SSO, tagging, metadata and platform security
Oversee consent management, privacy compliance and digital risk across all marketing systems
Manage platform implementations including procurement, vendor coordination, ISRA/PIA and delivery oversight
Design and maintain QA, testing and monitoring frameworks for automation and customer journeys
Lead web governance including domain management, SEO technical standards and brand protection
Drive automation strategy across behavioural journeys, segmentation and campaign execution
Lead and develop a high-performing technical team across MarTech, AdTech and WebTech disciplines
Key Selection Criteria
Strong experience leading enterprise MarTech, AdTech or digital technology functions in complex environments
Proven track record delivering integrated technology ecosystems across CRM, CDP, CMS, automation and analytics platforms
Deep understanding of marketing system architecture, integration patterns and data flow across platforms
Demonstrated experience delivering large-scale digital or marketing technology implementations in agile environments
Strong capability in governance frameworks including privacy, access control, security, tagging and compliance
Experience managing vendors, procurement processes and platform delivery lifecycles
Strong analytical and problem-solving skills with the ability to translate technical complexity into practical solutions
Excellent stakeholder engagement skills, with ability to operate across technical and non-technical audiences
Proven leadership experience managing and developing technical or multidisciplinary teams
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must include your latest CV and Cover Letter outlining your suitability to the role.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [email protected] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Jonathon Ryan, Director, Marketing Technology, Data and Analytics, [email protected]
Position Description: Senior Manager, Marketing Technology
Applications Close: Sunday 19th July 2026 11:55pm AEST
Supporting a diverse workforce
