At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
We're looking for a People Data Reporting Specialist, FTC 12mths to drive efficiency, consistency and continuous improvement across our People & Culture function.
Combining expertise in people data, reporting and process improvement, you'll partner with stakeholders to deliver trusted workforce insights, strengthen data governance and improve self-service reporting. You'll identify opportunities, solve problems and implement practical solutions that enhance service delivery, support informed workforce decisions and create simpler, more effective ways of working. This role plays a key part in building scalable reporting, tools and processes that reduce complexity and improve access to information for leaders and employees.
About the role
Data
- Analyse and interpret workforce data to identify trends, risks and opportunities.
- Support data governance, data integrity and quality assurance activities to improve trust and confidence in workforce information.
- Identify and address data quality issues and recommend improvements to processes, controls and systems.
- Enable leaders and stakeholders to confidently access, understand and use people data.
Reporting
- Design, develop and deliver people reporting, dashboards and workforce insights.
- Support the development of self-service reporting and workforce information capability.
- Develop and maintain reporting solutions, tools, procedures and documentation.
- Deliver trusted workforce insights that support evidence-based decision-making.
Process Improvement
- Review, simplify and improve People & Culture processes to enhance efficiency, consistency and user experience.
- Identify opportunities for automation and smarter ways of working.
- Lead and support continuous improvement initiatives across People & Culture.
- Focused on solving root causes, not just symptoms
- Partner with stakeholders to understand business needs and deliver practical, sustainable solutions.
About you
You are driven by curiosity, accountability and collaboration. You enjoy solving problems, improving processes and using trusted data to inform decisions. By partnering with stakeholders across the business, you help create smarter, simpler ways of working that enable people to perform at their best.
Your expertise:
- Experience in people data, workforce reporting, people analytics or a related discipline.
- Advanced Excel skills and experience with reporting and visualisation tools such as Power BI.
- Experience developing reports, dashboards and self-service reporting solutions.
- Strong analytical skills with the ability to translate data into meaningful insights and recommendations.
- An understanding of data governance, data quality and the importance of trusted workforce information.
- Experience improving processes, systems or reporting capability to deliver better outcomes for users.
- Experience with Chris21 or other HR information systems would be highly regarded, but is not essential.
Your strengths:
- Strong attention to detail and commitment to data integrity and accuracy.
- Excellent stakeholder engagement, communication and relationship-building skills.
- A practical, proactive approach to problem-solving with the ability to identify opportunities for continuous improvement.
- Ability to manage competing priorities and deliver outcomes in a dynamic environment.
Why join RACQ?
RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. About us | RACQ
Why you’ll love working at RACQ
Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Ready to apply to do good stuff daily?
Successful candidates will be asked to complete background checks to progress their application.
Adjustments & Support
We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to [email protected] for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process
#LI-Hybrid
