IT Technician – Technical Support to Schools Program | Victoria-wide
Are you an experienced IT professional looking for flexible work supporting schools across Victoria? We're seeking self-motivated technicians to join our roster for the Technical Support to Schools program — a state-wide initiative delivering IT support to schools on a casual/contract basis.
Positions arise weekly across Victoria, and once on our roster, you'll be able to nominate for vacancies that suit your location and availability.
View current open vacancies:
https://docs.google.com/spreadsheets/d/1DceQmJBhKp6s8OzBzxl4qN1v0hQUDUmTkyci4dSFp2M/edit?usp=sharing
About the Role
You can apply for roles within schools across Victoria to provide IT support independently or as part of a team. Roles can span the full support spectrum:
- Level 1 – End-user support, password resets, device setup, connectivity troubleshooting
- Level 2 – Network issues, software deployment, device imaging, Active Directory
- Level 3 – Server infrastructure, virtualisation, firewall/routing, domain administration
You won't always have someone to hold your hand — schools need technicians who can assess, prioritise, and resolve issues confidently on their own.
What We're Looking For
Essential:
- Minimum 2–3 years of hands-on IT support experience (helpdesk, field tech, or similar)
- Ability to work independently and manage your own time on-site
- Strong troubleshooting skills across hardware, software, and networking
- Comfortable supporting Windows environments (Active Directory, Group Policy, Office 365)
- Valid Working with Children Check (WWC) — or willingness to obtain one
- Reliable transport and ability to travel to schools across your preferred region
- Australian work rights (citizen, permanent resident, or valid work visa)
Highly Regarded:
- Experience in an education or government environment
- Familiarity with school-specific platforms (e.g. Compass, Sentral, CASES21)
- Networking certifications (CompTIA Network+, CCNA, or similar)
- Microsoft or other vendor certifications
- Experience with server infrastructure, VMware/Hyper-V, or similar
Pay & Conditions
Please read before applying — we want to make sure this is the right fit for both of us.
- Positions are casual on a fixed schedule — hours vary depending on the school/role you apply for.
- Pay ranges between $45 to $52 per hour
A Genuine Work-Life Benefit Worth Highlighting
One of the standout advantages of working in a school-based role is the alignment with the Victorian school calendar. In practical terms, this means:
- School holidays = significantly reduced or no work commitments for most roster members
- Four breaks throughout the year, including a long summer break, where you can genuinely switch off
- Ideal for parents or carers who want their downtime to line up with their children's school holidays — something very few IT roles can offer
- Some technicians use holiday periods for other contracts, personal projects, or simply rest — the flexibility is yours
If you've ever wished your work schedule aligned with your family's, this role is worth serious consideration.
How to Apply
We use a short online application form to assess candidates before moving to the full online application. Please use the form below to get started:
https://forms.gle/1YoW4yvzp8gdiK3q7
Pay: $45.00 – $52.00 per hour
Expected hours: 4.0 – 38.0 per week
Benefits:
Ability to commute/relocate:
- Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)
Experience:
- on the job IT support: 2 years (Required)
Work Authorisation:
Work Location: In person
