About the role
Permanent part time opportunity to provide an efficient Administration Support service to the Emergency Department clinical staff and patients, with a high level of customer service demonstrating empathy, respect, teamwork and compassion. Respond to enquiries and provide information and assistance to staff, patients and visitors to facilitate effective service delivery within a hospital setting.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Rotate through various administration positions within the Emergency Department as directed by your Supervisor.
Ability to adapt to change to ensure continuous improvement in processes whilst providing quality care to patients, families and carers.
Effectively communicate with patients, visitors and staff and demonstrate empathy, patience and a positive customer focus, including assisting clinical staff in maintaining patient contact and communication with family and visitors both internally and externally.
Perform a support role to medical and nursing staff within the department by assisting with the preparation and completion of a range of administrative duties.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
