This position will see you providing support and assistance to patients and their families on our Rehabilitation ward, caring for patients from different specialties.
Your responsibilities will include:
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Admission and discharge processes to ensure appropriate bed management and utilisation
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Managing incoming and outgoing calls to the ward
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Provide timely and accurate information to queries by patients, visitors and other staff and departments
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Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
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Compilation and management of patient admission papers , clinical notes and Rehabilitation specific paperwork’s
About You
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Excellent communication skills with a strong customer service focus
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Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
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High level time management and organisational skills
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Certificate in Medical terminology highly regarded
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A professional and personable disposition
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Ability to work within a team environment and multitask
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Willingness to learn and the ability to grasp concepts with ease
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Previous experience in a hospital administration position or other medical secretary position desired but not essential
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Previous experience using Patient Information Systems (i.e. Meditech)
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Previous experience using hospital mainframe systems (Desirable)
On the job training will be provided for the successful candidate
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
The Hospital
Cairns Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.