You’re open to a change of direction and a new challenge.
Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.
In this role, you'll:
Working as part of a team delivering wayfinding programs and projects across the transport network, providing technical and project support throughout design, procurement, installation, and handover to ensure integrated, accessible and customer‑focused wayfinding outcomes.
This role will see you support the coordination and delivery of wayfinding initiatives, develop documentation and technical specifications, contribute to procurement, assist with planning and implementation, monitor risks and issues, represent the wayfinding team in meetings and site visits, and gain development opportunities through exposure to design, manufacturing, installation methodologies, and stakeholder engagement.
You will build new ways of improving consistency, coordination and delivery quality across wayfinding projects in a complex, multi‑stakeholder environment requiring alignment between designers, suppliers, project managers, operational teams and customer‑focused objectives.
Please note: There is 1 x Permanent Full Time and 1 x Temporary Fixed Term Opportunity up until 31/12/2027.
For more information on this position and business unit, view the role description and information pack.
About you
Your strong communication, coordination, stakeholder management and technical support skills formed across infrastructure delivery, customer information, and wayfinding or multi‑stakeholder project environments will see you excel in managing multiple concurrent priorities, overcoming challenges in aligning operational and customer experience needs, and bringing structured project delivery and risk management practices to lead to consistent, high‑quality wayfinding outcomes that support user experience and operational performance.
You’re recognized as an adept communicator and collaborative problem‑solver, skilled at providing technical input, preparing project documentation, and supporting procurement and delivery processes, experienced in wayfinding implementation, project delivery, procurement documentation, and monitoring risks, issues and progress across complex programs.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Applications close 11:59 PM Monday 29 June, 2026.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
