- APS Level 6, Ongoing
- $99,734 to $111,701 + 15.4% super
- Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Sydney, Darwin
The Digital Workplace Specialist – Dynamics 365 works in the Digital Workplace Applications team and has specialist knowledge in applying Microsoft technologies to assist people in the Bureau to get their work done. This role has a particular focus on Dynamics 365 and the Power Platform, including but not limited to the Dynamics CRM. The incumbent will need to support end-users, triage and resolve incidents and requests, and lodge and execute change requests. The incumbent will be expected to specialise in Dynamics 365 and the Power Platform but is expected to be familiar with all Microsoft 365 technologies. The incumbent will also contribute to or lead small-scale projects to improve services provided to Bureau people.
To be successful in this role you will:
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Bring significant hands-on experience in supporting the Dynamics 365 CRM capability, as well as one or more of Microsoft 365, Purview and the Power Platform
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Have a sound understanding of Microsoft's preferred practices for their platforms and be able to apply those practices to the Bureau's platforms
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Have a sound understanding of cybersecurity needs and experience working with security teams to protect relevant platforms
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Have excellent verbal and written communication skills, including demonstrated ability to work closely with colleagues in a distributed team.
