Department: Information Management 2
Department/Agency: NSW Trustee and Guardian
Location:
Parramatta, NSW, AU, 2150
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Req ID: 84724
Senior Information Governance Specialist – NSW Trustee and Guardian
2 x ongoing full-time vacancy. 35 hours per week.
Location: Parramatta. Flexible and hybrid working options available.
Clerk Grade: Level 7/8. Base salary $116,981 to $129,492 p.a. plus 12% superannuation and annual leave loading
About us
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
About the team
The Information and Technology team delivers secure, modern, and efficient digital services by maintaining robust technological infrastructure, developing and supporting critical business applications, and leading strategic technology initiatives aligned with the organisation’s objectives.
About the role
The Senior Information Governance Specialist is responsible for providing information governance expertise to support the business to achieve and maintain compliance with relevant Information Management (IM) obligations issued under the NSW State Records Act and other legislative requirements.
The role supports the Manager, Information Governance to develop and deliver the IM strategy through collaboration with key business stakeholders to ensure information is managed effectively and securely.
This is an exciting opportunity that will see you:
As the IM subject matter expert, partner with key divisional stakeholders to undertake detailed analysis, including gathering business process requirements and identifying solutions to operational challenges.
Champion, implement and maintain best practice information management, ensuring alignment with organisational needs and compliance with the State Records Act and Standards
Deliver the information retention and disposal program for NSWTG, including managing approvals with Divisions.
Designing and mapping Divisional folder structures within M365 applications and Content Manager to the correct retention schedules.
Support the IM Compliance Monitoring Program, by leading audits and reviews of information management processes (such as State Records NSW, Records Monitoring Exercise) with relevant Divisions.
Develop resources including local business rules and deliver high-quality training to build IM organisational capability that improves NSWTG’s compliance maturity.
For more information about the position, view the role description.
About you
Application is encouraged if you demonstrate the following skills, knowledge and experience:
Someone who is curious, analytical and able to translate complex information management requirements into practical, user‑friendly solutions.
Experience developing, implementing and supporting information governance frameworks, policies, procedures, retention and disposal programs.
Excellent stakeholder engagement skills with the ability to communicate confidently with staff at all levels.
Strong organisational and time‑management skills, with the ability to manage competing priorities.
Sound like you? We would love to hear from you!
Essential requirements
Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
How to apply
To apply for this role:
Complete the online application
Submit a resume (maximum five pages)
Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability for the role.
Answer the following targeted questions when prompted within the applications process (max 600 words each):
Targeted Question 1: What experience do you have in managing information retention and disposal programs? How did you ensure approvals and compliance? (max. 600 words)
Targeted Question 2: Give an example of a complex problem you solved using critical-thinking techniques. How did you ensure your solution was practical and aligned with organisational objectives? (max. 600 words)
Read: writing your job application for tips on the application process.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.
Closing date
Applications close 11:59pm, Monday 3 August 2026
For enquiries about the role, please contact Kristen O’Brien, Manager Records Management and Information Governance via email:
[email protected].
For enquiries about the recruitment process, please contact Hina Maudarbocus, Talent Advisor via email:
[email protected].
Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted.
Please note:
If you need an adjustment in the recruitment process, please contact People and Culture via email at
[email protected]
Offers of employment will be subject to reference checks and relevant clearances.
A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
