Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 68592
Directorate: Education
Advertised (Gazettal date): 11 August 2026
Contact Officer: Sylvia Headon on [email protected] or (02) 6142 1201
Details: Neville Bonner Primary School is seeking an Administration Officer for Enrolments & Front Office support. The Enrolments Officer and Front Office Support Officer plays a vital role in managing the school's enrolment processes while providing high-quality front office and administrative support. As a key point of contact for prospective and current families, students, staff and community members, the position is responsible for coordinating enrolment enquiries and applications, maintaining accurate student records, and ensuring enrolment and attendance procedures are administered in accordance with Education Directorate policies, procedures and legislative requirements.
Working within a busy front office environment, the successful applicant will deliver professional and responsive customer service, support day-to-day administrative operations, and contribute to the efficient functioning of the school. The role requires strong organisational, communication and interpersonal skills, with the ability to build positive relationships, manage competing priorities, and exercise initiative and sound judgement when working independently.
The position demands excellent attention to detail, a proactive approach to problem-solving, and the ability to apply relevant legislation, policies, procedures and guidelines in line with Directorate and ACT Public Service requirements. Given the sensitive nature of student and family information, a high level of professionalism, confidentiality and discretion is essential.
This role is ideally suited to a customer-focused and highly organised individual who is committed to delivering accurate, efficient and welcoming enrolment and front office services while supporting positive outcomes for students, families and the wider school community.
Eligibility/Other Requirements:
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
Desirables
- Extensive experience in an administration role including enrolment processes.
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First Aid Certificate or a willingness to undertake appropriate training.
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Business qualifications or experience in a business-related role
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Excellent knowledge of Microsoft Outlook, Word and Excel.
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Knowledge of school specific software including Sentral and Kronos
Note: This is a temporary position available immediately until 30 June 2027 with the possibility of extension up to 12 months and/or permanency.
A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
Selection may be based on application and referee reports only.
How to Apply: We encourage you to discuss this role with the contact officer prior to submitting your application.
Please submit your response of no more than two pages addressing the Selection Criteria considering the position overview, together with your curriculum vitae and names of two referees. Please provide evidence of your suitability for the role by including examples that clearly demonstrate your relevant Skills, Knowledge and Behavioural capabilities as required.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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This is a temporary position available immediately until 30 June 2027 with the possibility of extension up to 12 months and/or permanency.
