Dental Care Centre Fairfield is seeking an experienced Dental Receptionist / Clinic Coordinator to join our friendly and growing team.
This role is ideal for someone who has a genuine passion for customer care, enjoys interacting with people, is well-presented, and brings a warm, positive, and bubbly personality to the workplace.
Key Responsibilities
- Deliver excellent customer service and patient communication
- Coordinate appointments and manage daily schedules
- Maintain accurate patient records and patient accounts
- Operate HICAPS and process patient payments
- Assist patients with medical history forms
- Confirm appointments and follow up with patients
- Discuss treatment plans and payment options in a clear, professional, and supportive manner
- Support the smooth daily operation of the clinic
Required Skills & Experience
- Previous dental reception or clinic coordination experience preferred
- Excellent communication and phone skills
- Strong computer skills
- Experience with D4W / Dental 4 Windows is highly regarded
- High attention to detail
- Strong organisational and multitasking skills
- Customer-focused with a commitment to high-quality patient care
- Ability to speak English, Arabic, and Assyrian is essential
Pay: $25.22 – $37.68 per hour
Work Location: In person
