About the role – 12- month Fixed Term Contract, full-time
Join a high-performing Change Delivery team and play a key role in delivering strategic transformation across People First Bank. As a Change Analyst, you'll partner with leaders, project teams, and stakeholders to drive successful adoption of change and deliver meaningful outcomes for our people and members. This is an exciting opportunity to work on impactful projects spanning risk, compliance, financial crime and scam prevention.
Key responsibilities include:
Champion the people side of change by engaging with stakeholders, SMEs, and leaders to translate complex changes into clear, relatable, and actionable outcomes for impacted teams.
Drive meaningful organisational change by supporting strategic transformation initiatives that enhance member experience, improve operational efficiency, and deliver key business outcomes aligned to People First Bank's strategy.
Partner with project stakeholders to assess change impacts, understand stakeholder needs, and develop targeted interventions that support successful adoption of change.
Lead stakeholder engagement and communications activities, helping to build commitment, readiness, and confidence throughout the change journey.
About you:
You are an experienced, certified change professional (Prosci or similar) who enjoys partnering with stakeholders, solving problems, and driving transformational outcomes. You thrive in collaborative environments, are naturally curious about how change impacts people, and are motivated by the opportunity to contribute to projects that deliver meaningful outcomes for People First Bank, our employees and customers.
This is a role that combines stakeholder engagement, business analysis, communications, and change management, offering broad career development opportunities.
The successful candidate will demonstrate the following:
Passionate about the people side of change, with a genuine interest in helping individuals and teams successfully navigate and adopt new ways of working.
Strong analytical and critical thinking skills, with the ability to assess change impacts, identify stakeholder needs, and translate insights into practical change interventions
Excellent stakeholder engagement and relationship-building capability, enabling you to influence, collaborate, and build trust across all levels of the organisation.
A confident communicator who can simplify complex information and develop clear, engaging, and audience-focused communications and change artefacts.
Collaborative and team-focused, working effectively with Change Managers, project teams, leaders, SMEs, and communications specialists to achieve successful change outcomes.
Highly organised and detail-oriented, with the ability to manage multiple priorities, monitor risks and issues, and deliver quality outcomes in a fast-paced environment.
Location:
This is a hybrid position that can be based in Adelaide or Brisbane or Toowoomba.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by COB Friday, 19th June 2026.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
