Help bring community spaces to life.
Join our team as a Venue and Recreation Officer, where you'll be the key connection between our community and Council's recreational facilities, coordinating bookings, supporting events, and creating positive customer experiences across parks, sporting fields and venues.
About The Role
The Venue and Recreation Officer are the first point of contact for customers enquiring about and hiring Council's venues, parks, sporting fields and recreational facilities.
In this customer-focused role, you will coordinate bookings, manage enquiries, support events and work closely with community groups, sporting clubs and internal stakeholders to maximise community access to Council's recreational assets.
Key focus areas:
- Provide exceptional customer service and respond to enquiries relating to Council venues, parks, sporting fields and recreational facilities.
- Coordinate venue and facility bookings, permits, access arrangements and customer communications.
- Develop positive relationships with community groups, sporting clubs, event organisers and internal stakeholders.
- Manage customer communications across phone, email and other platforms.
- Provide administrative support including invoicing, records management, permit administration and reporting.
About You
We're looking for a customer-focused and organised professional who enjoys working with people and delivering positive community outcomes.
You'll bring:
- Experience in a customer service role within venues, recreation, community services, events, facilities or a similar environment.
- Current NSW Class C Driver Licence.
- Current Working with Children Check (WWCC).
- Strong interpersonal skills and the ability to engage effectively with people from diverse backgrounds.
- Excellent written and verbal communication skills and a collaborative approach to teamwork.
- Experience using Microsoft Office and booking, content management or similar business systems.
- Proven ability to manage competing priorities, meet deadlines and work effectively under pressure.
- Flexibility to work outside normal business hours when required to support events and venue operations.
What We Offer
- Salary from $72,987.47 to $84,562.01 gross per annum, plus 12% superannuation
- Temporary full-time role (35 hours per week), up to 6 February 2027
- Enjoy flexible working options, including flexible start and finish times and the option of a 9‑day fortnight by working additional hours across the fortnight
- Access to Fitness Passport for you and your family
- Confidential Employee Assistance Program
- Employee Rewards Program
If you would like further information on this role, please contact Luke Galle, Coordinator Stadium, Sports & Recreation on 9330 6100.
If you have made a positive commitment to further your career and you possess the criteria in the advertisement & Position Description, then please submit your application today.
Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.
Applications must be completed and submitted via our website. Closing Date: Monday, 31 August 2026 at 11.59 PM AEST.
Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.
We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.
At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.
