Join our Team!
Front Office Receptionist
MainStay Suites Townsville
Are you customer service-oriented with a passion for creating exceptional guest experiences?
MainStay Suites Townsville is seeking a talented Front Office Receptionist to be the welcoming face of our brand.
Our extended stay and corporate travelers keep us busy! This role is ideal for a hospitality/hotel professional or office administrator. Join us in creating memorable experiences for our guests (or ‘Residents’ as we call them) while gaining valuable accommodation industry experience and the potential for future growth within our organisation.
Key Responsibilities:
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Greet and assist Residents in a friendly and professional manner.
- Handle check-ins, check-outs, and reservations with precision and efficiency.
- Manage phone calls, inquiries, and correspondence to ensure top-tier communication standards.
- Coordinate with other departments to ensure seamless guest services.
- Available to work rostered hours
Ideal experience you bring:
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Previous experience in a hotel front desk or reception role, preferrable not essential
- Effective communication and people skills
- Proficiency in MS Office and hotel management software
- Ability to multitask and thrive in a dynamic environment.
What We Offer:
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A supportive and collaborative work environment
- Opportunities for growth and career advancement within our organization
- Full on the job training
- Uniform and equipment as needed.
If you are ready to be a part of our dedicated team and contribute to our commitment to excellence, we invite you to apply for the position.
All candidates must have the right to work in Australia and can show suitable evidence on request.
Please visit https://www.extendedstayau.com.au/ for more information
