Founded in 2014 by CEO Kate Ryder, Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.
At Maven, we believe better care can't wait. Together, we can make sure it doesn't have to. We provide you with the flexibility and support you need to do your best work— so you can deliver the compassionate, evidence-based care women and families need now more than ever.
Maven Clinic has been recognized as a leader in healthcare, culture, and innovation, receiving awards leading authorities across several industries, including:
- FORTUNE #1 Best Workplace in Healthcare
- Fast Company #1 Most Innovative Company in Health
- Great Place to Work certified
- Inc. Best Workplaces
- Becker's Hospital Review, 150 Top Places to Work in Healthcare
- Best Virtual Clinic, Medtech Breakthrough Awards
About This Role
Maven is looking for a mission-driven, empathetic General Practitioner / Primary Care Physician in APAC who is fluent in Mandarin and English to support our members through virtual care services.
This role is specifically seeking clinicians based in Australia, Japan, Hong Kong, or Singapore who are experienced in delivering high-quality care through digital health platforms and are comfortable supporting a culturally diverse member population.
As a Maven provider, you will have the opportunity to connect with members across the globe, expanding access to convenient, high-quality healthcare. You will join a curated provider network encompassing 30+ specialties and 350+ subspecialties, dedicated to delivering holistic, high-value care.
As we continue to expand our member population across 175+ countries, we're also growing our best-in-class network of providers. If you are passionate about improving clinical outcomes, reducing healthcare costs, and delivering compassionate, evidence-based care across cultures, you would be an ideal addition to our team
What You'll Do:
- Provide virtual care and support to adult members via 10-minute video consults and asynchronous messaging around:
- General health and women's health
- Preventive health
- Urinary tract infections, birth control, medications
- Addresses cold, flu, and COVID-19
- Skin disease and rashes, pink eye, and vaccinations
- Allergies
- Capture encounter summary documentation in our practice management system, MPractice
- Collaborate with Maven's Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
- Serve as an ambassador of Maven's unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone
Who You Are:
- A licensed General Practitioner, Primary Care Physician, or equivalent physician eligible to practice in Australia, Japan, Hong Kong, or Singapore.
- Fluent in both Mandarin and English, with the ability to conduct clinical consultations and communicate medical information effectively in both languages.
- Residing in Australia, Japan, Hong Kong, or Singapore.
- Licensed and in good standing with the applicable medical regulatory authority in your country or jurisdiction.
- Have 3+ years of experience providing primary care and/or telehealth services, with demonstrated comfort delivering care through a digital health platform.
- Comfortable providing care via video consultation and asynchronous messaging.
- Able to provide direct member care for a minimum of 5 hours per week.
- Passionate about women's health, family health, preventive care, and improving access to high-quality healthcare.
- Demonstrate strong cross-cultural communication skills and the ability to provide empathetic, culturally sensitive care to a diverse patient population.
Opportunity Highlights:
- Flexibility. Meet with members virtually, when and where it's convenient for you.
- Expand your practice. Supplement your regular practice through Maven's proprietary, secure telehealth platform:
- Provide care via video and private messaging
- Participate in unique opportunities, e.g. moderating community forums, leading virtual member classes, writing or reviewing educational articles
- In-person referrals to your practice
- Training & events. Optional participation in Maven sponsored lectures, panels, and/or other speaking opportunities as needed
Benefits & Perks:
Our provider network delivers exceptional care to our members, 24/7/365. At Maven, we understand the quality of the provider experience is inextricably linked to the quality of patient experience. When you work with Maven, you'll do some of the most impactful work of your career with a support system that includes the team, flexibility, tools, and tech you need to unlock the highest standard of care. You'll have:
- The opportunity to connect with 30+ specialty types
- A support system, including a Care Support Team, to answer your questions, handle paperwork, manage referrals and ensure continuity of care
- The opportunity to serve Maven members around the globe, with language and care matching services
- Membership in a world-class network of health and clinical experts across fields
We seek and embrace experts from all backgrounds, cultures, and communities to mirror and better care for our ever-growing member base.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at [email protected]. For general and additional inquiries, please contact us at [email protected].
