Do you enjoy helping people, providing great customer service, and keeping things organised in a busy clinic environment?
We are looking for a friendly, organised, and dependable team member with strong attention to detail to work across our two Cairns clinics.
Working across both locations, you'll enjoy variety in your day while supporting patients, coordinating appointments, and assisting with the administration that keeps our clinics operating efficiently. If you thrive in a people-focused environment and take pride in being organised and reliable, we'd love to hear from you.
About us
At Wellness Embodied, our vision is to make Far North Queensland the healthiest region in Australia. Since 2017, we've grown into a vibrant team of over 20 clinicians and admin professionals, providing Physiotherapy, Occupational Therapy, Osteopathy, Massage and Recovery services across two Cairns clinics.
About the role
As the first point of contact for our clients, you'll play an important role in creating an exceptional experience from the moment people walk through our doors.
Your responsibilities will include:
- Providing warm, professional customer service in person, via phone and email.
- Managing appointments, bookings and client enquiries.
- Supporting the smooth day-to-day running of our clinics.
- Assisting clients using our mild hyperbaric oxygen therapy service (full training provided).
- Working across both of our Cairns locations to ensure a consistent and seamless client experience.
- Maintaining accurate records and supporting clinic systems and processes.
You’d be a great fit if you are:
- Highly organised with strong attention to detail.
- Quick to learn new systems (experience with Nookal is a bonus).
- Reliable and dependable.
- Able to manage competing priorities in a busy environment.
- Comfortable following established systems and procedures.
- Positive, professional, and a supportive team player.
- Passionate about health, wellbeing, and helping others
Perks of working with us
- A supportive team culture that values admin as much as clinicians.
- Ongoing training and professional development.
- Specialist training in mild hyperbaric oxygen therapy.
- Quarterly team-building days and social events.
- Treatment discounts.
Pay: From $60,000.00 per year
Benefits:
Work Location: In person
