Parking Officer - Day Shift
- Join our busy Parking Team and be part of our large, regulatory agency here at Boroondara
- 3 x full-time, fixed term positions (12-months)
- $91,334.44 per annum + Super
We are excited to introduce newly created roles to join our busy Parking Team that is in high demand from our community. We are committed to delivery an industry-leading service here for the Boroondara community.
About the Role
As a Parking Enforcement Officer, you will spend your days out in the community engaging with residents, supporting local activity, and helping create fair and accessible public spaces.
You will be supported by experienced Team Supervisors who will coach and mentor you to deliver high-quality parking services that promote safety, improve traffic flow, and encourage compliance with parking regulations across our vibrant municipality.
The role includes a 1-in-4 weekend rotation, with an additional rostered day off following your weekend shift—supporting a healthy work-life balance. Shifts are scheduled between 7:00am and 8:00pm across seven days (42 hours per week), offering variety in working conditions and the chance to collaborate with a diverse and supportive team.
Key Responsibilities
- You’ll apply an effective patrol strategy across your assigned parking section to detect non-compliance.
- Using modern handheld technology, you’ll issue parking infringement notices where breaches occur and ensure clear, accurate documentation of offenses.
- You’ll also educate the community on parking regulations and respond to inquiries with a strong focus on delivering superior customer service.
- Responsibilities will extend to supporting community safety through reporting damaged council assets and addressing amenity concerns.
- You will also assist in vehicle removal and enforcement of tow-away zones, when required.
- Additionally, you’ll contribute to training and supporting new team members, help manage parking-related investigations, and, on occasion, collaborate with and support other enforcement teams.
About You
- You’re a self-starter who takes the initiative and is always looking for better ways to surpass our customer’s expectations.
- You’re a team player and a supportive colleague to your co-workers. You’re there for one another!
- You’re an adaptable, community-focused professional who thrives in a fast-paced environment.
- With a strong commitment to safety, excellent communication skills, and a natural ability to build rapport, you deliver outstanding customer service even in challenging situations.
- Your experience in law enforcement, customer service, or other fast-paced environments has equipped you with the ability to work independently, make sound decisions, and manage your time effectively.
- You’re proficient in using technology, including handheld devices, and have a keen eye for detail to ensure compliance and accuracy in all aspects of your work.
Employment Requirements
- Applicants must have the right to work in Australia
- Current Victorian Driver's Licence
- Preferred applicants will be required to undergo a National Police Record Check, Working With Children’s Check and Medical Check.
- You’ll also need to be physically fit, as the role involves extended periods of walking.
Why join us
At the City of Boroondara, we are committed to creating a vibrant and inclusive city that meets the needs and aspirations of our community. Our people are at the heart of everything we do, and we foster a culture built on collaboration, respect, and innovation. You’ll be part of a team that values integrity, empowers others, and inspires possibility. We offer a supportive environment where your contributions make a real difference to the community we serve.
How to apply
If you are ready to take on this rewarding role, we would love to hear from you. Please submit your application online , including a resume and a cover letter pitching to us (1) Why this is the right role for you, and (2) What makes you want to deliver parking services to our community?
Applications close on Friday 3 July 2026 at 11:59pm.
All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.
For any further information please refer to the Position Description, or contact Harry Mellos via email on:
[email protected] for any confidential enquiries.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!
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