At Assetlink, People First isn't just a value, it's how we work every day. We believe everyone matters, and we're proud of the role our team plays in creating clean, safe and welcoming environments for our customers and communities.
We are looking for an experienced and commercially focused Contract Manager to lead the delivery of our services at Western Sydney International Airport, Australia's newest international airport.
This is a key leadership opportunity for an experienced operations professional who can build strong client relationships, lead a large frontline workforce and ensure exceptional service delivery across a complex and high-profile airport environment.
As Contract Manager, you will take overall responsibility for the operational and commercial performance of the contract, ensuring services are delivered safely, efficiently and to the highest standards.
You will be responsible for:
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Providing strong operational leadership across the contract and frontline workforce
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Building and maintaining trusted relationships with airport clients, stakeholders and key partners
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Ensuring contractual obligations, KPIs and service standards are consistently achieved
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Managing contract budgets, financial performance and commercial outcomes
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Leading, developing and engaging a large and diverse frontline team
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Ensuring compliance with all safety, security, quality and operational requirements
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Identifying opportunities for continuous improvement, innovation and service optimisation
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Monitoring performance and implementing strategies to improve operational outcomes
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Creating a positive, accountable and high-performing team culture
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Working collaboratively with internal stakeholders to support the long-term success of the contract
You will be an experienced people and operational leader with a strong understanding of complex service environments.
You will ideally have:
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Experience managing large-scale facilities management, cleaning, aviation or integrated services contracts
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Demonstrated experience leading large frontline teams
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Strong client and stakeholder management skills
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Excellent communication, leadership and relationship-building capabilities
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Strong commercial and financial acumen, with experience managing budgets and contract performance
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A customer-focused approach and commitment to service excellence
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The ability to operate effectively in a fast-paced and highly regulated environment
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Experience within aviation or major infrastructure environments will be highly regarded
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The opportunity to play a key role in the operations of Western Sydney International Airport
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The chance to make an impact within one of Australia's most significant infrastructure projects
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Support from an experienced and collaborative leadership team
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Career progression and professional development opportunities
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The opportunity to build and lead a high-performing team
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A long-term opportunity with a values-driven national organisation
At Assetlink, we are committed to creating workplaces where people feel valued, supported and empowered to succeed.
If you are an experienced Contract Manager looking for the opportunity to lead a high-profile airport contract and help shape the future of airport services, we would love to hear from you.
Assetlink's Diversity Commitment
Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.
