About us:
Join a collaborative healthcare environment where CQHHS's multidisciplinary team of specialist medical, nursing and allied health professionals works alongside General Practitioners (GPs) to deliver high-quality consultation and treatment services to the Rockhampton community.
Our Rockhampton Hospital is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment. The other primary hospitals within the health service are Gladstone, Emerald, Yeppoon and Biloela together with many smaller rural units transfer patients through to Rockhampton for specialist care and investigation.
About the role:
Provide essential administrative and clerical support for patient admissions, inpatient stays, and discharges in a busy healthcare environment.
Deliver exceptional customer service as the first point of contact for patients, visitors, and staff, demonstrating empathy, professionalism, and compassion.
Manage patient records, admissions documentation, billing processes, clinical information systems, and departmental reporting with accuracy and attention to detail.
Coordinate a range of operational activities, including meetings, travel arrangements, supplies, records management, and general departmental administration.
Work collaboratively within a multidisciplinary team, prioritising workloads, supporting colleagues, and ensuring compliance with Queensland Health policies and procedures.
About you:
Demonstrated experience in reception and administrative support, with strong keyboard, data entry, word processing, and spreadsheet skills.
Sound judgement and problem-solving abilities, with the confidence to manage complex situations while maintaining discretion and professionalism.
Excellent interpersonal and communication skills, with the ability to build positive relationships across all levels of the organisation.
Ability to use initiative and make informed decisions to deliver efficient telecommunication, customer service, and administrative support.
Proficient in Microsoft Office applications and computerised information systems, with a collaborative approach to supporting team success and improving daily operations.
What we offer:
Total monthly remuneration value of up to $3,352 p.m. is comprised of:
An hourly rate between $39.98 - $44.46 p.h.
12.75% employer superannuation contribution
17.5% leave loading
Additional Benefits:
Ongoing Professional Development and Education Opportunities
Flexible Work-Life Balance and Variety
Generous Salary Sacrificing Options
Paid Parental Leave
Employee Assistance Program (EAP)
Discounted Private Health Insurance
Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
Your current CV or resume, including referees.
A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
Contact [email protected]
Quote the Job Ad Reference (JAR) RK6F685826
Applications close: Wednesday, 1 July 2026
#Rockhampton<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
