We are seeking a flexible, organised and enthusiastic individual to join our busy Emergency Department as
an Administration Officer. This is a casual position with the potential to transition to permanent part-time. The
successful candidate must be available to work a range of shifts—including those listed below—as well as
weekends and peak holiday periods.
Shift Times:
- 05:00–13:00
- 08:00–17:00
- 13:00–21:00
- 17:00–01:00
Working in our fast-paced, high-pressure Emergency Department, you will be responsible for the timely and
accurate admission, discharge and billing of patients, often while managing competing priorities and
responding to rapidly changing demands. Outside of main reception operating hours, you will also be the first point of contact for patient and visitor enquiries, providing professional, compassionate and efficient customer service while managing a high volume of enquiries in a busy clinical environment.
About You
The role requires someone who can remain calm, organised and resilient in a fast-paced, high-pressure environment.
You will also bring the following:
-
Excellent communication skills and the ability to work effectively with a broad range of staff—both
clinical and administrative—as well as a diverse group of patients -
Previous experience in a healthcare or hospital environment is not essential but highly desirable
-
Strong problem-solving skills
-
Exceptional customer service abilities
-
Strong organisational and time-management skills
-
High level of attention to detail
-
Strong computer literacy - the ability to navigate multiple IT systems quickly and accurately
-
Ability to work autonomously
-
Ability to work at short notice
-
Willingness to learn and adapt
-
Experience with hospital patient administration systems or private practice software (desirable)
-
Understanding of private health insurance and patient billing (desirable)
Why You'll Love Working with Us
-
A stunning coastal location – work minutes from Noosa’s beaches and hinterland
-
A supportive culture – collaborative teams, approachable leaders, and ongoing mentorship
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
-
Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
-
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
-
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
-
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
-
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
