Be part of a Premiership-Winning Team!
The Opportunity
Working alongside our Promotions Coordinator, our Promotions Host plays a key role in delivering exciting promotions, raffles, Bingo, Cash Housie and exceptional member service. As one of the friendly faces of the Club, you'll confidently interact with members and guests, help create a fun and engaging atmosphere, and ensure every experience reflects the high standards Panthers is known for.
What you'll be doing
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Deliver exceptional customer service to members and guests, creating a welcoming and enjoyable experience.
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Confidently communicate with large groups using a microphone, including hosting and making announcements.
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Support and conduct raffles and promotions.
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Host and call Bingo and Cash Housie sessions in an engaging and professional manner.
Promote upcoming events, promotions and Club offerings to members and guests. -
Set up and pack down event spaces and promotional activities.
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Accurately process cash handling
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Respond to member and guest enquiries in a professional and timely manner.
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Maintain compliance with Panthers Group policies, procedures and all relevant legislative requirements.
About you
You are a confident and customer-focused individual who enjoys engaging with people and creating memorable experiences. You communicate professionally, thrive in a fast-paced environment, and can work both independently and as part of a team.
You have:
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Outstanding communication and customer service skills.
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A confident and engaging communication style, including the ability to use a microphone when hosting events.
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The ability to work both independently and collaboratively within a team.
Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. -
High standards of personal presentation and professionalism.
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A proactive approach with the initiative to identify and respond to customer needs.
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A current RSA and RCG Competency Cards.
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Experience in promotions, events, hospitality or a similar customer-facing roles with cash handling duties are highly regarded.
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Availability to work a rotating roster, including evenings, weekends and public holidays.
Why you’ll love working with us
At Panthers, our PRIDE values shape everything we do. We take pride in being Professional in our approach, treating everyone with Respect, inspiring one another to grow and succeed, remaining Dedicated to our members, guests and community, and striving to deliver Exceptional experiences every day. We know our people are the key to our success. That's why we're committed to creating a workplace where you'll feel supported, recognised and empowered to grow your skills, build your career and make a meaningful contribution.
As part of the Panthers team, you'll enjoy:
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40% discount at all Panthers-owned food outlets and free post-mix while on shift
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20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
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Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers.
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Reward and recognition programs that celebrate outstanding contributions
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Wellbeing Leave for PT/FT employees
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Purchased Annual Leave for eligible FT/PT employees to enjoy greater work-life flexibility
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Staff social events and opportunities to connect with your teammates
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Free onsite parking
Sound like you? Apply Now!
Due to our large volume of applications, please note only shortlisted candidates will be contacted.
About Us
Panthers Penrith Leagues Club sits proudly in the middle of what has become the impressive and expansive Panthers Precinct. Our club boasts 11 restaurants, 6 bars and 12 meeting, event and function rooms and adrenalin activities. Panthers is a not-for-profit organisation, heavily focused on our members, their guests and our community. While Panthers has grown exponentially over the years, our priority has always remained to provide an exceptional customer experience and to become a leading contributor of spirit, support and opportunity within the Penrith community.
