Plus Fitness is scaling fast - 250+ franchises and counting across Australia, New Zealand and Asia - and we're looking for a Business Performance Manager to help our network perform at its best.
This is a rare chance to work directly with our franchise community, shaping the training, systems and processes that help individual clubs and franchisees thrive. You'll design and deliver national training and education programs, and build the operational frameworks that turn good clubs into great ones.
If you love the idea of influencing performance at scale - not just for one site, but across an entire national network - this role is for you.
PLUS FITNESS
Plus Fitness is an Australian-owned company that has been in operation since 1996 and has been recognized with awards for its outstanding performance. The introduction of our 24/7 gym model in 2011 has been a resounding success, resulting in the sale of over 250 franchises across Australia, New Zealand, and Asia. Plus Fitness prides itself on delivering exceptional service, first-class facilities, affordability, and convenience, all of which are the fundamental principles of our business model. A Plus Fitness franchise offers gym-goers everything they need in one location.
In 2020 Viva Leisure acquired Chain Collective Group with the aim to not only grow the fitness franchise brand domestically and internationally but to then also establish itself as a major franchisor in the Australian marketplace. In 2021 Chain Collective Group was created to become the franchising wing of Viva Leisure, under which multiple brands will continue to be developed and grow.
Your key responsibilities are to:
- Analyse business data to prepare for support sessions with the franchisees.
- Deliver positive, motivating and effective support sessions that help frachisees grow their business.
- Conduct regular and constructive club visits to ensure facility compliance and provide effective business support.
- Help franchisees to understand key business metrics and work with them to improve their profitability.
- Promote and uphold brand standards across the network.
- Maintain a broad understanding of all aspects of the business and collaborate with team specialists to drive strong results.
- Build a strong business knowledge and assist in resolving outstanding issues effectively.
Our ideal candidate will bring:
- Relevant experience in the fitness industry; multi-site experience is an advantage.
- Effective communicator with the ability to build rapport with business owners and key internal stakeholders.
- Strong commercial and business acumen, with the ability to use data to make informed recommendations.
- Ability to work autonomously and as part of a team.
- Self-motivated and driven to grow the brand and deepen industry knowledge.
- Highly organised, quick to learn, and skilled in time management.
- Exceptional attention to detail.
- Confident in delivering and presenting training to audiences of various sizes.
- Proven success in developing and implementing growth strategies that improve performance outcomes.
As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people.
To be specific, as a valued member of our team you will receive:
- A free membership to access any of our awesome Club Lime and hiit republic facilities for you and a plus one across our network.
- Free parking at our local Club Lime Rosebery 350m from the office
- A full kitchen including catering, drinks, snacks and lunch… daily!
- Access to Flare Benefits, including everyday discounts with leading brands, discounted health insurance, utility savings, and novated leasing options for eligible employees.
- Paid parental leave.
- Access to a Virtual Medical Practice, providing GP consultations, dietitian support, psychology services and health coaching.
- Flexible work options such as a 9-day fortnight, half-day Fridays
- A welcome pack inclusive of corporate clothing, gym bag, Frank Green water bottle and coffee cup
At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry - benefitting our members, shareholders, franchisees, communities, and employees alike.
Established in 2004, Viva Leisure is an Australian-owned, ASX-listed company offering a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training, Pilates, yoga, aquatics, women’s-only facilities, personal training, wellness, and sports nutrition. Our portfolio includes Club Lime, hiit republic, Plus Fitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300 corporate-owned and franchised locations across Australia and internationally.
In 2020, Viva Leisure acquired Chain Collective Group, which now operates as the franchising arm of the business, with Plus Fitness as its flagship brand.
In 2024, Viva Leisure acquired a 34% equity stake in Boutique Fitness Studios (BFS), the master franchisee for Club Pilates, Rumble Boxing, StretchLab, and CycleBar. As part of this partnership, Viva's Rebalance studios successfully transitioned to Club Pilates. Viva also acquired a 25% equity stake in World Gym Australia, together with three corporate-owned World Gym clubs in Queensland - Stafford, Coomera and Underwood.
In 2026, Viva expanded its corporate World Gym portfolio with the upcoming opening of its flagship Canberra location and launched its newest fitness brand, Zoo Fit.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.
As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisement prior to the stated closing date should a suitable candidate be identified.
