Vacancy Number: #337
Position Title: Technical Officer Learning Environments
Employment Type: Fixed-Term
Contract Period: 6 months
FTE / Hours: Full-Time – 1.0 (38 hours per week)
Department: Learning Environments
Location: Fairfield
Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2025 (PACCT)
Classification Level: PACCT 6.1
Salary: $87,724 per annum, plus superannuation
Applications Close: Wednesday, 8 July 2026
Support and enhance Melbourne Polytechnic’s online learning systems and educational technologies to deliver high-quality learning and teaching experiences.
Melbourne Polytechnic has delivered hands-on, future-focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you’ll enjoy:
- Meaningful work that supports education, training, innovation and student success
- A supportive and collaborative team environment
- Flexible work arrangements, where applicable
- Exposure to diverse programs, systems and continuous improvement initiatives
- A values-driven organisation committed to inclusion, wellbeing and quality
Reporting to the Head of Learning Environments, this role contributes to the support and service of high-quality online learning systems to optimise performance and the use of technology for learning and teaching.
Working collaboratively with departments and directorates across Melbourne Polytechnic, you will support continuous improvement and efficiency by leveraging learning systems capabilities and ensuring optimal user experiences with educational technology systems and sites.
This position suits someone with strong educational technology and learning systems expertise who enjoys supporting staff and students, improving processes and contributing to high-quality learning and teaching outcomes.
This is a 6 months fixed-term opportunity.
What You'll Do
- Contribute to the design, development and implementation of professional development for staff in the use of educational technologies
- Develop and support academic technologies including surveys, course evaluations, e-portfolios, virtual classrooms and document repositories
- Trial emerging technologies and the use of mobile devices in online learning, teaching and assessment
- Contribute to the piloting of new approaches to online teaching, learning and assessment
- Support and maintain the technical administration and configuration of higher education courses within the Learning Management System (Moodle) and associated technologies
- Provide front-line support to staff and students
- Support Managers, Program Leaders and Heads of Program in day-to-day program operations to achieve positive client, compliance and reporting outcomes
- Provide training and mentoring to new and existing staff and contribute to the development and review of work instructions
- Promote effective teamwork and communication across stakeholder groups
- Contribute to a culture of continuous improvement and quality across learning environments and the student experience
- An equivalent combination of training and experience, or an appropriate tertiary degree or professional qualification in education or information technology
- Proven experience managing and maintaining learning platforms such as Moodle, Catalyst and other large-scale learning systems within vocational and higher education environments
- Demonstrated experience designing, developing and implementing educational technologies including surveys, virtual classrooms, e-portfolios, digital assessment and educational applications
- Experience designing and implementing professional development programs focused on educational technologies
- Strong customer service skills with the ability to provide effective front-line support to staff and students
- Ability to build positive working relationships and work collaboratively with a range of stakeholders
- Advanced knowledge and skills in Microsoft applications, Strata and relevant databases
- Demonstrated commitment to Occupational Health and Safety, Anti-Discrimination, Quality Assurance and Continuous Improvement
- Experience working within vocational and/or higher education environments
- Experience supporting online learning, teaching and assessment initiatives
- Knowledge of emerging educational technologies and digital learning practices
Qualifications & Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Qualifications
To be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.
Mandatory Checks
Appointment to this position is subject to the successful completion of all mandatory employment checks.
You must hold, or be eligible to obtain:
- A valid Victorian Working with Children Check (Employee)
- A National Police Check
- Any other role-specific employment, regulatory or safety checks required for the position
How To Apply
through Melbourne Polytechnic’s careers portal. You will be able to view the full Position Description and upload your documents online.
Please ensure you:
- Complete all pre-screening questions
- Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the role
- Maximum file size: 2MB per document
- Preferred format: PDF (Word .doc or .docx accepted)
- Avoid special characters in file names (e.g. ! @ # % *)
Our selection process may include:
- An interview (in person or via Microsoft Teams)
- Reference checks
- Employment and qualification verification
We aim to provide a respectful and timely recruitment experience for all applicants.
For further information, please contact the Recruitment Team via [email protected]
Melbourne Polytechnic is an equal opportunity and child-safe employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural backgrounds, and people of all gender identities.
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
