About Us
From humble beginnings in 1988, Peter Kittle Motor Company has grown into one of Australia's most respected automotive groups, with 10 award-winning Toyota dealerships across South Australia, Victoria, and New South Wales.
We are currently seeking a Guest Experience Officer to join our Head Office team in Para Hills West. This role is ideal for an enthusiastic and customer-focused individual who enjoys helping people and delivering outstanding service experiences.
About the Role
As a Guest Experience Officer, you will play an important role in maintaining and enhancing customer satisfaction through:
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High-volume inbound and outbound service booking calls
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Promoting campaigns, incentives, and special offers
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Service reminders and post-service follow-up calls
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Accurate data entry and database maintenance
What's in it for You?
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Supportive and dynamic team environment
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Opportunity to work with a well-known and respected family-owned business
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Professional uniforms provided
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Access to social club events and manufacturer discounts
About You
Whether you're a university student looking to gain workplace experience, a parent seeking flexible work hours, or someone looking for a rewarding career change, we'd love to hear from you.
You will ideally possess:
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Excellent communication and interpersonal skills with a confident telephone manner
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A genuine passion for customer service and building relationships
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High levels of motivation and the ability to work towards targets
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Previous experience in data entry and maintaining accurate records
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Strong computer skills, including Microsoft Office applications
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Previous call centre or customer service experience (highly regarded)
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Automotive dealership experience (highly regarded)
Apply Now
If you're passionate about delivering exceptional customer experiences and want to be part of a successful and supportive team, we'd love to hear from you.
Don't wait – apply today!
No recruitment agencies please.
