Your new role:
As an Administration Officer within the Specialist Outpatients Department, you'll play a key role in supporting patients, clinicians and visitors by delivering high-quality administrative services across a busy healthcare environment, including:
Providing professional administrative support to multidisciplinary teams
Managing patient appointments, waitlists, bookings and cancellations
Processing referrals and maintaining accurate patient records and data entry
Supporting patient check-in/check-out processes using ESM and other Queensland Health systems
Assisting with Phone Hub enquiries and facilitating smooth service delivery
Maintaining confidentiality while delivering compassionate, patient-focused service
Working flexibly across multiple clinic locations and rostered hours where required
About you:
You are an organised and adaptable administration professional who thrives in a fast-paced environment and enjoys providing excellent customer service, with:
Strong administrative, organisational and time management skills
Excellent communication skills with a professional and empathetic approach
Experience managing competing priorities and working autonomously
Advanced computer skills across Microsoft Office and healthcare information systems
Knowledge or experience using systems such as HBCIS, SRWS, ieMR, PowerChart and ESM highly regarded
A strong focus on accuracy, confidentiality and quality processes
Experience within a Specialist Outpatients or healthcare setting highly regarded
Knowledge of medical terminology desirable
Check out our quick tips and application essentials!
What we can offer you:
A supportive team culture focused on collaboration, respect and inclusion
Opportunities to work across a variety of specialist outpatient services and locations
Flexible work arrangements that support work-life balance
Ongoing professional development and learning opportunities
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
Logan Hospital:
Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.
We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.
Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
