Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 22852
Directorate: City and Environment
Advertised (Gazettal date): 17 July 2026
Contact Officer: Amy Linnane on [email protected] or (02) 6207 7466
Details: If you're an experienced digital professional who understands the power of user-centred design and wants to shape how government connects with the community online, this could be your next opportunity.
We're looking for an experienced web and digital specialist to join the Communications, Engagement and Media team as Assistant Director, Web. In this role, you'll oversee the City and Environment Directorate's web presence, ensuring our websites are accessible, user-focused and meet the needs of the Canberra community.
This is more than a content publishing role. You'll drive continuous improvement across a diverse suite of websites, provide strategic advice on content design and user experience, and help deliver digital transformation initiatives aligned with ACT Government priorities. You'll work closely with communication professionals, business areas and technical specialists to ensure our online information and services are effective, compliant and easy to use.
You'll also manage and develop a small team, fostering a collaborative and high-performing environment while providing expert guidance on digital content and web best practice.
What you’ll do
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Lead the Directorate's website presence, including content governance, publishing, administration and continuous improvement
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Manage and develop a small team, providing direction, mentoring and support to achieve quality outcomes
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Drive website improvement initiatives that enhance content quality, accessibility, discoverability and user experience
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Provide strategic advice on content design, information architecture and user-centred digital communications
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Use analytics and performance data to measure effectiveness and inform evidence-based improvements
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Ensure websites meet accessibility requirements and comply with ACT Government policies, standards and best-practice guidelines
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Collaborate with business areas, communication teams and technical stakeholders to deliver quality digital services and information
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Support website transformation projects that improve online customer experience and align with government digital priorities
Notes: A Merit Pool may be established from this selection process and will be used to fill vacancies over the next 12 months. This position is based in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.
How to Apply: Please submit:
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A two-page pitch outlining your suitability for the role with reference to the Professional/Technical Skills and Behavioural Capabilities outlined in the Position Description
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Your current curriculum vitae including contact details for two referees
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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