Be the difference. Enjoy great rewards and benefits.
Permanent Full Time Position
Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.
About the role
Our Health and Fitness centres consist of a multi-disciplinary environment that embraces innovative practice and focuses on the reablement of our clients. This role will see you as the first point of contact, developing positive client relations, maintaining bookings and Allied Health clinician schedules.
Key responsibilities of this role include but are not limited to;
Greeting all visitors to the site in a courteous and professional manner
Answering telephone calls promptly and directing them to appropriate persons, including dialling of external numbers as requested
Making appointments / entering appointments into database
Accurately translating referral documents to understand the client needs and match this to service availability
Coordinating on-going services and respond to service change requests
Accurately receipting all incoming monies, including cash, EFTPOS, Medicare, DVA and HICAPS
Providing additional administrative support to staff where required
For further details regarding the scope of the role, please refer to the position description.
About you
We are looking for people who will be the difference in the lives of our residents and clients.
The successful candidate will have the following skills and experience;
Previous experience in a reception/administrative role within an Allied Health or medical practice
Knowledge of office procedures including the handling and accurate receipting of money
Knowledge of community aged care funding programs and service offerings
Strong interpersonal communication skills, used to negotiate effectively, mitigate conflict, establish trust and manage expectations
Exceptional organisational and time management skills including the ability to work with minimal supervision
Proficient computer and keyboard skills and the ability to use Google Suite (e.g. Docs, Sheets, Gmail etc.) and various in-house databases
Applicants with a Certificate in Administrative Services or similar will be highly regarded
About us
Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.
When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.
Apply Online: careers.southerncrosscare.com.au/jobs/search
Enquiries: [email protected]
Applications close: Friday 31st July at 4pm
