Yarra Valley Toyota, a multi-award winning Dealership, is located in Lilydale & is one of the longest serving Toyota Dealerships in Victoria – Proudly serving our Yarra Valley Community since 1968!
Right now, we have an opportunity for a motivated individual to join our team on a full-time basis in the role of Yarra Valley Toyota – Lilydale’s Service Department Manager
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Drive Excellence in a high performing Toyota Service Department
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Don’t miss this exciting opportunity
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Location – Yarra Valley Toyota - Lilydale
Yarra Valley Toyota, part of the Peter Kittle Motor Company, is growing quickly & currently seeking an experienced Service Department Manager to lead our successful Service Team, ensuring Toyota’s Excellence Standards are exceeded !!
As the Service Department Manager you will lead, drive & oversee the Day to Day Service & Pre- Department operations in a highly professional & efficient manner.
With a key focus on being on show, showing professionalism, respect, efficiency, & an endless desire for continuous improvement
Lead by example, lead from the front. Design & implement Department strategies, maximise the utilisation of resources, & lead Kaizen Continuous Improvements to CX standards & internal processes – make excellence a habit for our Team & Customers, not a moment,
The perfect candidate for this role will have prior experience within a Medium to Large Automotive Dealership Service Operation.
The successful applicant will possess:
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Exceptional leadership qualities, leading by example
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Proven experience in a similar role
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Strong Customer Service & CX focus, to maintain a good relationship with Clients
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Data driven, the numbers matter
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Meet & exceed Company & TMCA KPIs
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Sales & Servicing go hand in hand, you are able to sell experiences, not just sell transactions
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Strategic Management of Service Department Operations
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Ensure the Department operates in an efficient & profitable manner
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Show knowledge & existing experience with Dealer Management Systems
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Ability to work effectively within a Team culture & environment
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Excellent personal & professional presentation, verbal & written communication
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Strong time management skills
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Ability to manage & lead a large, diverse team
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Valid driver’s licence
What we offer:
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Regular on-the-job training,
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Supportive & dynamic team environment
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A rewarding career within a well-known Toyota respected Dealership, & Family Owned Dealer Group
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Access to a range of development opportunities
This is an outstanding career opportunity to join a highly successful business and a dedicated team!
Apply today!
Be part of one of Toyota’s largest Family Owned & Operated Australian Dealership Groups - kick start your career with us!
No Recruitment Agencies please
