CMV Truck & Bus is excited to welcome an experienced and customer driven Parts Interpreter to our team in a full‑time role at our Warrnambool dealership. In this customer‑facing position, you’ll play a key role in our busy spare parts operation—assisting customers at the front counter, in person, and over the phone with their truck parts needs. As the face of our parts business, you’ll bring energy, reliability, and a genuine passion for delivering outstanding, 10/10 customer service.
This is an excellent opportunity to further develop your expertise, build lasting customer relationships, and progress your career with a well‑established, supportive, and growing organisation that truly values its people.
Amazing Employee Benefits!
In return for your dedication and commitment you will receive excellent benefits and the opportunity to work with a highly motivated, friendly and engaged team.
- Permanent Full-time position with above award wages $30-40 per hour DOE
- Wellbeing initiatives including access to discounted fitness programs and our Peer Support Program.
- Generous parental leave and study leave policies
- Paid volunteering leave when participating in approved volunteering opportunities
- Corporate health care and insurance discounts, Christmas hampers & group wide functions
- Comprehensive training and support
- Friendly and highly supportive team
- Become a part of the longstanding and highly successful CMV Group
Duties & Responsibilities
- Ability to work under pressure is essential
- Provide excellent customer service to our existing and new customers
- Handling all new & used part sales and enquiries
- Process all orders efficiently and accurately
- Prepare detailed quotations for parts supply
- Promote and upsell products
- Work Saturday mornings on a rotating roster
- Overtime may be required from time to time
To be considered for this role
- Previous experience in automotive spare parts interpreting
- Familiarity with parts inventory systems
- Strong customer service and communication skills
- Good level of computer literacy and ability
- A good mechanical aptitude with attention to detail
- Friendly, positive, can-do attitude
- Forklift licence preferred but not essential
