Warehouse Storeperson (Roofing - Brookvale)
Hardware & General is a family-owned building and plumbing supplier based in Sydney. Founded in 1960 by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.
This role is split between warehouse operations and customer service/sales. You will ensure the smooth running of the warehouse and yard by safely handling stock, managing deliveries, and keeping inventory organised. You will also support customers in-store by providing great service, product advice, and assisting with sales.
Key Responsibilities Include:
- Safely handle materials including loading, unloading, sorting, counting, and organising stock
- Receive incoming goods and allocate them correctly to the warehouse or store
- Prepare and load orders for delivery and monitor stock levels
- Report damaged or missing stock and support order fulfilment across departments
- Work across warehouse, store, and yard areas as needed
- Follow all Work Health & Safety (WHS) policies and procedures
- Customer Service & Sales
- Engage with customers, identify needs, and recommend suitable products
- Process quotes, sales orders, returns, and scheduling accurately
- Build strong customer relationships to encourage repeat business
- Work with internal and external teams to support customer requirements
Resolve customer issues and escalate where required
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What We're Looking For:
- Applicants must have full Australian working rights and be able to work without restriction
- Ability to prioritise tasks and work independently
- Physically fit and able to lift up to 25kg when required
- Previous experience with building materials is an advantage (not essential)
- Strong communication skills and a team-focused attitude
- Reliable with a strong commitment to safe work practices
- Ability to understand customer needs and provide suitable solutions
- Confident in recommending additional products to support sales outcomes
- Accurate with transactions, stock handling, and following safety procedures
- Current Forklift Licence (LF) or wiling to obtain
Previous warehouse or yard experience
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What You’ll Get:
- Stable, long-term employment with a respected family business
- Real career pathways across multiple Sydney locations
- Staff discounts after probation
- Supportive team culture with experienced staff
A business that genuinely invests in your growth
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If you want a role where you can build a career (not just a job), we’d love to hear from you.
Successful applicants will be required to complete pre-employment screening, including a medical assessment, drug and alcohol screening, and a National Police Check, as part of the recruitment process.
