About the Role:
We’re looking for a customer-focused Internal Sales & Service Representative to support the Bushranger 4x4 Gear business across customer service, dealer support, and sales administration. This is a hands-on role focused on delivering exceptional customer experiences while supporting the efficiency of internal sales processes and growing e-commerce operations.
Reporting to the relevant Sales leadership team, and working closely with customer service, marketing and operations, you will play a key role in managing enquiries, processing orders, supporting dealers and contributing to overall sales growth.
This is an exciting opportunity for someone who enjoys a fast-paced, customer-centric environment and is passionate about delivering high-quality service while supporting a growing global brand.
What’s on offer:
- Competitive base salary, plus super, leave loading, plus significant employee product discounts
- Exposure to a global brand with strong growth ambitions
- Opportunity to develop across customer service, sales and e-commerce support
- Collaborative and supportive team environment
Key Responsibilities:
- Respond to customer and dealer enquiries across phone, email, website and online channels
- Process orders accurately and efficiently, ensuring timely fulfilment and communication
- Provide product information, pricing, stock availability and order updates
- Manage warranty claims from initial enquiry through to resolution
- Support dealer and trade accounts, including onboarding, enquiries and ongoing relationship management
- Identify opportunities to upsell and cross-sell products where appropriate
- Assist with e-commerce enquiries and online order support
- Maintain accurate customer records and support reporting and administration activities
- Collaborate with internal teams including sales, marketing and operations to support business objectives
About You:
- Experience in customer service, internal sales or sales support roles
- Strong communication skills with a customer-first mindset
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and strong administrative capability
- Proactive problem-solver with a positive, team-oriented attitude
- Comfortable working with systems and handling order processing
- Experience in automotive, 4x4 or technical products highly regarded
ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD accessories, with a presence in over 100 countries. We’re known for delivering high-quality products backed by passionate, driven people.
Kingsley Enterprises is a subsidiary of the ARB Group, who design and manufacture aftermarket vehicle products, camping and 4X4 accessories that are distributed worldwide under the Bushranger 4X4 Gear brand.
Take ownership of a growing brand’s digital and marketing performance and make a real commercial impact. Apply today.
